ServiceNow Platform Architect (f / m / d)

Tasks

Are you passionate about ServiceNow platforms and innovative solutions? Do you have a strong background in designing and developing enterprise-level systems as an Architect? Then join our team and help shape the digital transformation for our customers by delivering top-notch ServiceNow consulting services.

The following tasks are waiting for you :

1. Collaborate closely with Business Development and Account Management teams to understand client challenges and design tailored ServiceNow-based solutions that address specific business needs.
2. Lead client-facing discovery workshops, technical deep dives, and product demo sessions to explore and validate solution approaches.
3. Design solution architectures, high-level technical designs, and implementation roadmaps that align with customer requirements and strategic objectives.
4. Develop compelling technical content for proposals, RFIs / RFPs, and Proofs of Concept (PoCs) to support the pre-sales process.
5. Provide expert guidance on ServiceNow platform capabilities, best practices, and integration strategies to ensure scalable and future-proof solutions.
6. Stay current with the evolving ServiceNow product roadmap and incorporate new features and innovations into client solution strategies.
7. Create and maintain reusable demo environments, industry-specific accelerators, and other technical assets to streamline delivery and enhance client engagement.

Qualifications

To prepare for your journey as an Architect in ServiceNow, you should bring the following qualifications :

1. Studies in Information Technology, Business Informatics, or a related field, with a focus on enterprise platforms and digital process automation. You should have 3 - 5+ years of hands-on experience with the ServiceNow platform in consulting, architecture, or pre-sales roles.
2. A passion for designing impactful ServiceNow solutions that improve enterprise workflows, drive efficiency, and create real business value.
3. Expertise and certified knowledge of key ServiceNow modules such as ITSM, CSM, HRSD, or App Engine - ideally holding Certified Implementation Specialist or Architect credentials. You should have a strong understanding of translating complex business processes into scalable ServiceNow workflows and technical designs, especially in enterprise environments or with leading ServiceNow partners.
4. Excellent communication and stakeholder management skills, enabling you to effectively guide clients from initial discovery to final delivery with clarity and confidence.

Things to know before departure :

• Start : by arrangement - always at the beginning of a month.
• Working hours : full-time (40h) and part-time; 30 vacation days.
• Employment contract : indefinite.
• Line of Work : Consulting.
• Language skills : Fluent in English & German.
• Flexibility & willingness to travel.

At a Glance

As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. MHP is a pioneer in mobility and manufacturing, transferring its expertise across industries and partnering with thought leaders on their journey to a Better Tomorrow.

MHP serves more than (number) customers worldwide, including leading corporations and innovative medium-sized companies. We provide both operational and strategic consulting, with proven IT and technology expertise and industry-specific knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future with its customers. Over (number) employees share a commitment to excellence and sustainable success. This drives us today, tomorrow, and in the future.

MHP : DRIVEN BY EXCELLENCE.

At MHP, you will grow continuously in an innovative and supportive environment, making us the perfect partner for your career development. We support your professional growth and business networking, offering:

• Support and appreciation for colleagues as they are, celebrating successes together.
• Encouragement of creativity and new ideas.
• Flexibility in time and location, depending on the project, including options for remote work, office, or client site.
• Opportunities to expand your skills, knowledge, and responsibilities.

You can find a comprehensive overview of our benefits on our website.

How to apply?

Apply online via our JobLocator with your CV, references, and project list if applicable. Cover letters are not required. Our recruiting team will review your application across divisions to find the best fit for you, even if you do not see an exact match in current postings.

Contact

For questions, please refer to our FAQs or contact our recruiting team at +49 (number).

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