Nagarro

ServiceNow PreSales Consultant (mfd)

Nagarro WorkFromHome

Stellenbeschreibung:

In this role you will work closely with business stakeholders and technical teams to ensure the ServiceNow solutions meet business needs align with industry best practices and drive process improvements.

  • Collaborate with business stakeholders to gather and analyze requirements.
  • Document and translate business requirements into functional specifications.
  • Assist in the mapping of existing processes to ServiceNow solutions.
  • Map business processes and identify opportunities for process optimization.
  • Ensure that ServiceNow solutions align with industry best practices and the organizations goals.
  • Propose improvements and automation to enhance efficiency.
  • Work closely with the development and technical teams to ensure successful solution delivery.
  • Maintain communication with business stakeholders to ensure alignment and satisfaction.
  • Stay updated with ServiceNow features and best practices to recommend system improvements.

Qualifications

  • 10 to 12 years of experience in the successful implementation configuration and maintenance of the ServiceNow platform
  • Strong knowledge of ServiceNow modules such as ITSM CSM SPM GRC etc.
  • Solid understanding of ITIL processes and service management best practices.
  • Proficiency in ServiceNow configuration including workflows UI policies business rules and reports.
  • Excellent communication and interpersonal skills to interact with both technical and non-technical stakeholders.
  • ServiceNow certifications (e.g. Certified System Administrator Certified Implementation Specialist) are a plus.
  • Speaking fluent German is a must
  • Strong problem-solving and analytical skills.

Additional Information

  • 30 days of paid vacation internal and external training opportunities MyN Nagarro Employee Share Program attractive company car and company bicycle arrangements company-funded accident insurance policy modern office space at central locations with high-tech equipment sports programs access to the corporate benefits portal free fruit and drinks.
  • Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us you can get involved and make a difference.
  • Flat hierarchies and a long-term stable job with attractive development opportunities.

Remote Work: Yes

Employment Type: Full-time

Key Skills: Electro Mechanical,Joomla,Academics,CMS,Benefits

Department / Functional Area: Sales

Experience: years

Vacancy: 1

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Stelleninformationen

  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt
  • Veröffentlichungsdatum:

    05 Nov 2025
  • Standort:

    WorkFromHome

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