ServiceNow Senior Solution Consultant (m/w/d)

Senior Solution Consultant (m/w/d) – ServiceNow

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC serves nearly 6,000 private and public sector clients across 70 countries. For more information, visit

What The Position Offers You

Job scope/summary:
To support our growth, we are looking for Solution Consultants , who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for different locations in the DACH region.

The Senior Solution Consultant role is one of the core components in all of our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect.

Hiring locations: Germany

Job Specifics/responsibilities

• Lead solution implementation projects;
• Own technical and business design of the end-to-end solution during implementation;
• Conduct design reviews and data quality assurance;
• Manage and communicate with external client teams during the sales process and post-sales delivers;
• Lead and participate in RFPs and provide technology solution content;
• Audit existing client’s implementation and recommend enhancements

What You Bring With You

Educational and professional experience required:

• 5+ years working in IT or Customer support organizations;
• 1-3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow;
• Good understanding of SQL, Java, XML, and web-based technologies;
• 1+ years’ experience in implementing and aligning business processes to the ITIL best practices;
• Fluent in German and English, another European language would be an asset;
• Travels within Europe

Personal Skills And Qualities

• Articulate, effective communication skills;
• Result-driven and customer-centric;
• Able to inspire customer confidence through professional presence, self-confidence;
• Ability to multi-task and work on several accounts simultaneously;
• Demonstrated ability to influence, consult and growing of the business;
• Positive attitude when solving business and/or technical problems;
• Self-starter with the ability to assume leadership and work without direct supervision

What We Offer You

• Comprehensive social benefits
• Flexible working time models
• An attractive salary package
• Lived values that make us one of the most attractive employers worldwide
• In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.

Thank you for taking the time to review our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you!

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Consulting, Information Technology, and Sales

Industries : IT Services and IT Consulting

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