ServiceNow Technical Architect

About Us:
Net2Source Inc. is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East.

About the Role:
Job Title – ServiceNow Technical Architect
Location – Germany
Mode of Work – Remote
Type of Hiring – Permanent OR B2B Contract

QUALIFICATIONS

• 15 years of experience in implementing or architecting ServiceNow solutions
• Expert in 5 or more below ServiceNow Product suites:
• ITSM + Integrations
• CSDM and CMDB
• ITOM Health and Visibility
• Discovery
• Service Mapping
• Event Management
• Integration with Monitoring tools
• Health Log Analytics
• Customer Service Management CSM
• Field Service Management FSM
• Sales Order Management SOM and Supplier Lifecycle Operations SLO
• Telecommunication Network Inventory TNI
• Strategic Portfolio Management SPM
• DPM - Digital Portfolio Management
• Extensive experience across the ServiceNow core platform security performance and compliance
• Extensive experience in third-party integration RESTSOAP Other methods Integration Hub and Ebonding
• Experience in Domain Separation and ITSM application
• Proficiency in scripting languages JavaScript Glide Script and designing complex solutions

They are looking for below Modules as Mandatory.

• Customer Service Management CSM
• Field Service Management FSM
• Sales Order Management SOM

RESPONSIBILITIES AND DUTIES

• Solution Design and Architecture: Defining the overall architecture of ServiceNow solutions including ServiceNow core platform multiple modules integrations and configurations ensuring alignment with business needs and industry best practices
• Technical Consultation and Leadership: Provide expert advice lead solution sessions and connect with clients using technical expertise and leadership skills
• Thought Leadership: Establish our organization as a leader in the ServiceNow ecosystem through innovation and expertise
• Implementation Support: Ensure collaboration standards are maintained to translate requirements into functional ServiceNow solutions
• Integration and Automation: Designing and implementing integrations between ServiceNow and other enterprise systems leveraging Integration Hub web services SOAPREST EBonding and other integration techniques
• Performance Optimization: Ensuring the security scalability and maintainability of ServiceNow solutions including performance monitoring and optimization
• Quality Assurance: Drive adherence to quality assurance best practices ensuring successful project outcomes
• Security and Compliance: Mature security solutions to meet changing compliance requirements Implement robust security measures to maintain secure client environments
• Documentation and Knowledge Sharing: Create and share technical documentation contribute to the knowledge base and promote best practices
• Continuous Learning: Keep up with ServiceNow advancements to provide innovative solutions
• Client Relationships: Establish and sustain trust-based relationships with clients proactively addressing their needs and steering them toward successful results
• Mentorship and Coaching: mentoring and guiding junior developers and other team members during implementations

Preferred

• Experience in Service Portal and Mobile Applications
• ServiceNow Certified Master Architect Certified Technical Architect Implementation Specialist and ServiceNow Certified System Administrator
• Exceptional leadership problem-solving critical thinking and communication skills

Best Regards,