2nd Level Support - Virtualization Stack (m/f/d)

2nd Level Support - Virtualization Stack (m/f/d)

Be Yourself - Because that´s how we want You to be

We can, we want and we are also entitled to - because we are a team of highly motivated and qualified employees who are as passionate about inspiring customers as we are about working on technical solutions. And that makes us unique! If you want to take yourself and our products further, then come to us and shape the future of netcup!

2nd Level Support - Virtualization Stack (m/f/d)

as of now | Part-time | Vienna, Graz, Klagenfurt, Karlsruhe, Remote

Do you enjoy understanding complex systems and keeping them running reliably? Do challenges in the Linux environment motivate you, and do you quickly find the right solutions through analytical thinking? Then join our team and help shape the future of our virtualization stack at Anexia!

#PROFILE

Maintenance of the Jira support ticket queue and communication with the internal operations team

Analysis and prioritization of support tickets

Implementation of configuration changes on Linux systems or the virtualization stack for problem resolution or root-cause analysis

Creation and preparation of tickets for developers

Integration into an agile software development team

#WANTED

Completed bachelor’s degree in Computer Science, IT, Software Engineering, or a comparable qualification

Excellent Linux knowledge

Experience in testing complex systems

Knowledge of KVM or other virtualization technologies is a plus

Experience in software development or software operations as well as support experience is desirable

Excellent German and English skills

#WHAT WE OFFER

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

Have we sparked your interest?

We look forward to your expressive application!

Founded in 2008, the company has been part of the international Anexia Group since 2016 and, as an Internet Service Provider, serves over 75,000 business and residential customers worldwide. Our main strength lies in the provision of web hosting, virtual and dedicated servers, and support of the same through management services. We also offer our customers a large selection of Top Level Domains.

Worldwide, we serve over 200,000 satisfied customers with 400,000 domains.

Our quality has won several awards - picking up a 'Very good' from CHIP computer magazine.

Part of the Anexia Group with over 400 employees and 6 office locations worldwide.