[5723] Senior Technician (Information Systems AirC2)

Qualifications

• Experience within the area of Systems Administration of complex computer systems
• Experience and knowledge in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software
• Experience with diagnosis of network problems and implementation of network changes and maintenance routines
• Knowledge of LINUX
• Knowledge of AIRcC2 systems
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT
• Experience of working for an IT provider and understand the need to have excellence in delivery such as that which NCI Agency expects
• Relating and Networking
• Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts
• Adhering to Principles and Values
• Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organizational and individual responsibility towards the community and the environment
• Delivering Results and Meeting Customer Expectations
• Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals
• Adapting and Responding to Change
• Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences
• Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities

Responsibilities

• Installs, operates and maintains assigned CORE Systems software, Databases and other Applications and ICT Platforms (IS) and stays abreast of latest developments in these areas
• Supports the applications and data integrity and integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans
• Maintains liaison with other CSU internal units, Service Lines and other technical organizations
• Provides support related to local CIS Service provision during the execution phase
• Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures
• Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required
• Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS)
• Assists with and implements assigned project work packages
• Will participate in 24/7 duties when required
• Performs other duties as may be required

Start date: Negotiable

Clearance: NATO Secret or equivalent

Location: Uedem, Germany

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