Account Collections Executive

Stellenbeschreibung:

Would you like to kick start your career in a supportive, collaborative and innovative company?

Join our Accounts Collections Team

You will be part of a large team of Accounts Collections Executives. The main focus of the team is to collect overdue and outstanding debt owed to the business, whilst also helping to resolve account queries and ensuring there is a smooth process from point of order to payment of the account.

Success. The Softcat Way.

At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.

Be part of a team that enables business growth

We are looking for an Accounts Collections Executive to help support our team, and to take on collections for approximately 700-800 accounts. The main purpose of the role is to collect overdue payments whilst still maintaining the high levels of customer care, since Softcat takes pride in the level of support that we offer.

As an Accounts Collections Executive, you'll be responsible for:

Building and sustaining strong relationships with our customers, sales teams and the other business operation departments within Softcat
Chasing and collecting payment of invoices that are owed to Softcat
Working on your own to secure these payments by both telephone and email collection.
Working closely with both the Sales team and Customer Service team, to help resolve any queries that are brought to your attention by our customers
Updating our internal systems to make sure thorough notes are kept on all forms of communication relating to each customer

We'd love you to have

A proven record of accounts collections work, with the ability to hit the ground running
Excellent attention to detail
Excellent communication skills with a passion for working with people and the ability to quickly build and sustain strong relationships. Effective negotiation skills – Accounts Payable Assistant through to Director level
Strong planning, organisation, and administration skills with use of internal systems and Excel

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Hybrid working – 3 days in the office and 2 days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: