Account Director, Client Strategy (Amazon & E-Commerce)(f/m/d)

At Front Row, we accelerate Ecommerce growth for leading brands through data-driven strategies. We offer hands-on support and niche expertise, ensuring robust channel strategies across all lifecycle stages. By leveraging insights from global Ecommerce marketplaces and media touchpoints from search to social, we create tailored solutions that drive results.

We are seeking an experienced Account Director (f/m/d) with a strong focus on Amazon and other marketplace platforms. The ideal candidate will be a strategic thinker with a comprehensive understanding of Ecommerce dynamics and the ability to drive growth through effective marketplace management. This role demands excellent communication and project management skills, as it is both client-facing and collaborative with our various teams. Much of the focus will be on giving our clients direction on their e-commerce and marketplace strategy, orchestrating our media, content and operations teams to maximize our clients’ success on and in collaboration with Amazon.

How would you spend your time if you join us?

• You will ultimately lead the relationship with international enterprise clients, ensuring long-term relationships and business growth
• You will develop and execute Ecommerce and media strategies with a primary focus on Amazon and other marketplaces
• You will collaborate closely with all our teams, from offices in Hamburg, Germany or New York City, USA
• You will help our clients and guide them through their yearly negotiations with Amazon
• You will monitor and analyze performance metrics to drive continuous improvement and achieve growth targets in tandem with our brand partners
• You will present results and strategic recommendations to clients, managing relationships effectively
• You will lead business reviews related to the brands we work with, providing insights and actionable plans
• You will foster a collaborative environment, working seamlessly with team members across different functions and regions
• You will question the status quo and bring in outside perspectives to enrich operational execution and strategy development

Who Are You?

• You have at least 10 years of proven experience in Ecommerce/marketplace & Amazon management in combination with coordinating significant media budgets
• You are experienced in collaboration with international teams, ideally at established brands
• You either developed experience in a senior role in an agency or centrally coordinated with an agency from the brand side
• You possess excellent communication and project management skills, with the ability to manage client relationships effectively.
• You consider yourself a self-starter with the ability to see the bigger picture and drive strategic initiatives – you are ready to inspire and win others for your ideas
• Youwork well in a team, adapt to a fast-paced and dynamic environment, and challenge conventional thinking
• You experience in developing and executing Ecommerce strategies that drive growth and enhance the consumer journey
• You have excellent English and ideally also German language skills

What's in it for you?

Imagine...

• ✨gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.