Account Executive II

About Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can manage risk, build resilience and make better decisions faster.

Position Overview

As an Account Executive II, you will drive revenue growth, deepen customer engagement and shape how businesses use our cutting‑edge solutions. Success means expanding product adoption among current customers and introducing new clients to our platform. This high‑impact, individual contributor role demands strategic vision, proactive relationship‑building and relentless pursuit of excellence. You’ll manage a robust pipeline, deliver accurate forecasts, close deals and serve as a trusted advisor and strategist.

Key Responsibilities

• Build deep knowledge of Diligent’s products, solutions, strategy and business priorities.
• Prospect new and existing business within the designated vertical / territory for complex accounts with longer sales cycles.
• Adopt a solutions‑selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Build deep relationships with prospects and customers and consistently honor commitments.
• Develop and execute account plans to meet revenue targets and collaborate with key stakeholders for joint account wins.
• Coordinate sales stakeholders to prioritize actions for multiple assigned accounts.
• Create specialised business plans that drive business outcomes, generate new business and upsells, and present those plans to customers.
• Lead feedback loops with product management and product marketing to relay customer pain points.
• Demonstrate sales excellence by managing the end‑to‑end sales cycle using Diligent’s approved methodology.
• Effectively utilise sales tools to prospect new leads and schedule initial meetings.
• Accurately maintain SFDC records, forecast and report projected bookings and closed deals regularly.
• Demonstrate a deep understanding of the competitor landscape and customers’ business strategy.

Required Experience / Skills

• 5+ years of success in account management, new business acquisition and exceeding revenue targets, ideally within highly regulated industries, SaaS or GRC space.
• Proven experience in sales methodologies such as MEDDIC, Challenger and Command of the message.
• The ability to build trust and influence senior leaders and stakeholders at all organisational levels.
• A passion for continuous learning and a sharp understanding of internal products and external industry trends.
• Exceptional presentation, negotiation and interpersonal skills that inspire confidence and drive outcomes.
• A knack for aligning technology solutions with business objectives to deliver measurable value.
• Self‑motivation, resilience and a results‑driven approach to thrive in a dynamic, fast‑paced environment.
• Fluent in German language.

What Diligent Offers You

• Creativity is ingrained in our culture – we are innovative collaborators and thrive in exploring how things can be different internally and for our clients.
• We care about our people – flexible work environment, comprehensive health benefits, generous time off, wellness programs and more.
• Global teams – headquartered in New York City with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore and Sydney.
• Diversity and inclusion – we foster and encourage diversity through Employee Resource Groups and provide resources to support education and dialogue.

Hiring Details

This role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in‑person engagement helps drive innovation, teamwork and a strong sense of community.

Equal Opportunity and Accommodation

Diligent is a drug‑free workplace and a proud equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO policy and reasonable accommodations for qualified individuals with disabilities and disabled veterans are provided. For assistance or accommodations due to a disability, contact

Recruitment Agency Notice

Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.