Account Manager (Print/POS)

Account Manager (Print/POS)

Department: Account Management

Employment Type: Full Time

Location: Cologne

Reporting To: Kavya Shetty

Description

As an Account Manager, you will play a vital role in supporting the day-to-day operations of client accounts and ensuring the successful execution of our sales programs. You will work closely with Account Managers and other cross-functional teams to deliver high-quality services, exceed client expectations, and contribute to the overall success of adm-Indicia.

Key Responsibilities

• Help build and maintain great relationships with clients by learning about their needs and goals.
• Support the account team in researching and sharing new retail and consumer trends.
• Respond to client questions and feedback with a positive, helpful attitude.
• Assist in developing project plans, timelines, and budgets that match client objectives.
• Work closely with teams across Creative, Buying, Logistics, and Order Management to keep projects on track.
• Help monitor progress and flag any issues early so they can be resolved quickly.
• Act as a link between clients and internal teams, ensuring everyone has the information they need.
• Help collect project details and turn them into clear, useful briefs.
• Review creative work and samples with senior team members to make sure they meet client expectations.
• Support the account management team with day-to-day tasks like product development, preparing quotes, and tracking shipments.
• Contribute to sustainability projects that aim to reduce emissions, water use, and waste.

Skills, Knowledge & Expertise

• Bachelor's degree, or high school degree with 2+ years of full-time work experience
• Procurement outsourcing / brand / promotions experience a plus
• Ability to manage multiple projects and follow through
• Excellent written and verbal skills
• Exceptional detail-oriented skills; proficient in Excel, Word and PowerPoint
• Self-starter with a can-do attitude and an appetite to learn
• Organised, with the ability to exercise independent judgement, problem solve and prioritize

Equal Opportunities

adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.