Administrative Services Assistant

We are hiring an Administrative & Customer Service Assistant to support a growing German office within the medical device sector. This is a hands‑on, varied role combining office administration, customer communication, and event/logistics support, working closely with an international team and medical professionals.

This position is ideal for someone early in their career, a working student, or a junior professional looking to gain practical experience in a regulated healthcare environment.

Salary = €30,000.00‑€35,000.00 per annum

30 hours per week

What you will be responsible for

Office & Administration

• Managing the shared email inbox and routing enquiries to the right contacts
• Maintaining databases and supporting daily office organisation
• Filing and structuring documents to ensure clear and accessible records
• Providing general administrative support to the team

Customer Service

• Telephone and written support for customers and patients (German & English)
• Documenting customer requests and ensuring smooth internal communication
• Preparing and sending offers to patients
• Entering offline orders into internal systems
• Organising the collection and return of rental devices

Events & Logistics

• Organising hotel bookings and airport transfers for guests
• Preparing and providing marketing materials for meetings and events

What we are looking for

• Fluent German and English (written and spoken)
• Italian language skills are a strong advantage
• Confident user of MS Office (Word, Excel, PowerPoint)
• Strong organisational skills and ability to work independently
• Friendly, clear communicator who is comfortable speaking with customers
• Ongoing studies or initial professional experience are both welcome

What we offer

• Initial part‑time contract with the option to move to full‑time
• Insight into the day‑to‑day operations of a growing medical device company
• International working environment
• A varied role with real responsibility and learning opportunities