Administrator Hotline (f/m/x)

You can look forward to these exciting tasks:

• Receiving incoming inquiries from retailers and service partners by phone and email
• Advising customers on Webasto products, technical issues, and services
• Creating and applying question guides for standard inquiries
• Preparing data for internal issue tracking
• Participating in training courses to continuously improve knowledge

This is what you bring to us:

• Completed technical vocational training (technician, master craftsman)
• Professional experience in the technical field, ideally in the automotive aftermarket
• Experience in using documentation systems (e.g., CRM)
• Communication skills, confident handling of customers on the phone
• Interest in continuous improvement of customer communication and further training

Applications from qualified individuals with disabilities are expressly welcome.

Your contact person:
Martin Czembor, People & Organization Neubrandenburg

Get to know us here and find out why we are passionate about attracting talent to Webasto.
We look forward to receiving your online application!

Sales at Webasto means selling our products and services with passion and expertise. Our sales team is the first point of contact for our customers, building valuable, long-term, and trusted relationships. In addition to providing personalized advice on all questions related to our products and services, core tasks in Sales include market and competition analysis, as well as the development of short-, medium-, and long-term strategies. Sales is also responsible for acquiring and commercially managing new projects for the company.