After Sales Funnel and Performance Specialist (m/f/d)

ENERCON WorkFromHome

Stellenbeschreibung:

After Sales Funnel and Performance Specialist (m/f/d)

Join to apply for the After Sales Funnel and Performance Specialist (m/f/d) role at ENERCON.

ENERCON has been one of the technology leaders in the wind power sector for 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

Innovative ideas are the hallmark of our successes and move us on. We are passionate about realizing wind energy projects across the globe and meeting tomorrow's energy technology challenges. You and your engagement can make a contribution to shape the future of renewable energies.

Your Tasks

Drive global After Sales KPI tracking aligned to market strategy; maintain a live dashboard, deliver variance analysis and gap‑closure actions
Manage the service‑contract pipeline across the fleet to boost coverage, conversion, and renewal health, supported by playbooks and governance cadences
Forecast churn and revenue; run scenario planning to inform long‑term decisions and resource allocation
Strengthen cash‑flow discipline by monitoring DSO/overdues and enforcing contractual obligations using toolkits tailored to customer profiles and root causes
Oversee availability compensation/bonus outcomes; classify root causes, support negotiations, and convert cases into product sales where possible
Elevate regional capability through training, best‑practice sharing, regular cross‑regional syncs and feedback loops; improve service‑to‑invoice timeliness and quality with Region Support

Your Qualifications

5+ years’ experience in Commercial Operations/After Sales/Sales/Services within complex, international environments
Bachelor’s/Master’s in Business, Engineering, Economics, or a related field
Proficient with CRM (e.g., Salesforce), ERP (e.g., SAP), BI (Power BI/SAC), advanced Excel; collaboration tools (Teams, SharePoint)
Strengths in strategic thinking, data‑driven decision‑making, process design, change management, executive stakeholder management, and cross‑cultural communication
Core competencies: influence without authority, structured problem‑solving, commercial acumen, governance & risk management, program management, and compelling storytelling
Languages: fluent English and German; additional languages are a plus

Your Benefits

Possibility for more than 60 % remote work (home office)
Flexible working hours through appropriate working time models
30 vacation days per year
Internal and external training opportunities through the ENERCON Academy
Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital‑forming benefits
Close mentoring for a successful career start (learning on the job)
Exciting and varied activities in the green growth sector of wind energy

If you don’t meet every single requirement listed above, we still encourage you to apply. At ENERCON, we believe that diverse perspectives and experiences make us stronger. Your motivation and willingness to grow can be just as important as your current skill set.