After-sales Service Manager (Agricultural Machinery)

Responsibilities

1. Responsible for the daily maintenance, after-sales service, and repair of agricultural machinery such as tractors and harvesters;
2. Responsible for collaborating with agents on daily maintenance and technical support work;
3. Responsible for proactive rectification, troubleshooting projects, rectification of faulty vehicles, and information collection proposed by the product line;
4. Responsible for inspecting, regularly maintaining, and servicing arriving vehicles (tractors, harvesters, etc.);
5. Responsible for regularly visiting customers and regularly inspecting vehicles (tractors, harvesters);
6. Responsible for timely ensuring the supply of spare parts, completing the spare parts sales plan, and ensuring customer satisfaction;
7. Repair the mechanical devices and other components of the machine;
8. Effectively understand technical issues through appropriate analysis, evaluation, and diagnosis.

Your application data may be accessed and processed by our affiliated HR teams located in China for recruitment coordination purposes. However, your resume will not be used for local recruitment in China, will not be retained, and will not be used for any secondary purposes.