Aftermarket Manager - EMEA

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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Title

Aftermarket Manager (m/w/d)

Location

Gardner Denver Schopfheim GmbH, Johann-Sutter-Str. 6+8, 79650 Schopfheim

About us

Gardner Denver Schopfheim GmbH is part of Ingersoll Rand. We work together to make life better and deliver the results our customers expect to achieve their own business goals. We are a global company committed to a world of sustainable progress and lasting results. We believe in sustainability through the development and distribution of a wide range of global brands designed to meet our customers' needs in an efficient and responsible manner.

Your job

We are looking for an Aftermarket Manager, an expert in the further development of our aftermarket business, to join our EMEA Commercial Team. In this role, you will be responsible for expanding the aftermarket business for our ElmoRietschle brand in the EMEA region and leading the aftermarket strategy in line with our strategic growth plans.

You will be responsible for all ElmoRietschle service teams with the aim of leading and developing a high-performing aftermarket team throughout the region.

Your tasks

• Deriving corporate goals into business-specific and regional aftermarket goals.
• Participating in the development of commercial aftermarket offerings in line with overarching business strategies.
• Identifying future growth opportunities in service offerings, spare parts, and digital solutions to support customer satisfaction and business growth.
• Drive the implementation of standard processes in the aftermarket and continuously review and optimize them to increase efficiency and effectiveness.
• Analyze, monitor, and report on business performance and KPIs.
• Collaborate with service managers to ensure consistent, high-quality service delivery across all locations.
• Support and train the regional sales team in creating service offerings for key customers and key accounts.
• Promote cross-functional collaboration with sales, engineering, product management, operations, and finance.

What you should bring to the table

• A degree in engineering, engineering technology, business administration, or a comparable technical field.
• Several years of professional experience in sales and service
• Entrepreneurial thinking
• Willingness to travel
• Very good written and spoken English skills; other languages are an advantage
• Several years of management experience desirable

Core competencies

Key competencies required for the role

• At least 5 years of experience in the aftermarket, service, or commercial environment in industrial or technical industries. Sound background in after-sales and field operations as well as a good understanding of after-sales processes.
• Good knowledge of vacuum and pressure technologies is an advantage.
• Proven track record of increasing business growth and customer satisfaction.
• Experience in leading high-performing teams.
• Strong analytical skills.
• Excellent communication skills in fluent English; other European languages are an advantage.

Travel

This position is based in Schopfheim and requires travel to Benelux and Italy

Unsere Benefits

• Agile working and flexible working hours
• Permanent employment contract with 30 days of vacation
• Individual training and development opportunities
• Dynamic working environment with flat hierarchies and short decision-making processes
• LinkedIn Learning
• Fitness with EGYM Wellpass
• Bicycle leasing
• Employee share program

We are convinced that your potential is our greatest asset. That's why we enthusiastically support your professional development and personal growth.

Are you ready to fully develop your talent with us? We look forward to receiving your application.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit