AI Engineer

About The Team Our team’s mission is to drive AI-powered success and innovation in Miro by building robust technical foundations and delightful, intelligent product features. We empower both internal and external teams to innovate with AI efficiently and responsibly. We believe the future of Miro is AI-augmented — and we’re building the path to get there. About The Role As an AI Engineer at Miro, you will play a key role in designing, developing, and shipping the AI-driven capabilities that enhance Miro's customer experience from ideation to delivery. You will be responsible for engineering high-performing AI workflows that power features like intelligent assistants, context-aware prediction, and generative AI. What You’ll Do Design, develop, and ship AI-driven capabilities—including agents, intelligent assistants, context-aware prediction, and generative AI—that enhance Miro’s customer experience, from ideation to deliveryExecute end-to-end ML projects: from conceptualizing use cases to prototyping, training, evaluating, and deploying models into productionEngineer high-performing AI workflows leveraging off-the-shelf large language models (OpenAI, Anthropic Claude, Google Gemini, etc.), prompt engineering, retrieval-augmented generation (RAG), and generative techniques—ensuring reliability, scalability, and maintainabilityCollaborate cross-functionally with product managers, designers, engineers, and researchers to translate business goals into AI solutions, and to iterate rapidly through feedback and experimentationChampion best practices in AI system development—including evaluations, reproducibility, MLOps, CI/CD, observability, and version control—aligned with ethical AI and responsible development principlesMeasure and optimize AI performance, establishing benchmarks for outcomes like user engagement, model accuracy, latency, error rate, and driftStay ahead of the curve by evaluating emerging AI tools, frameworks, and techniques—and advocating for their application across Miro What You’ll Need A solid grounding in machine learning fundamentals, including probabilistic modeling and deep neural networksDemonstrated track record in prompt engineering and context engineering using top-tier LLMs—e.g., OpenAI GPT models, Anthropic Claude, Google GeminiExperience delivering AI-first capabilities in customer-facing products—driving value through features users directly interact withComfortable translating and communication complex technical concepts fo r non-technical stakeholders in user-facing documentation or demosEducation + Experience:Option A: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related STEM field plus ~3 years of professional AI/ML experienceOption B: No formal degree, ~6 years of self-taught or industry experience demonstrating equivalent proficiency Bonus (Nice-to-Have) Experience with vector databases, RAG pipelines, LangChain, or agent frameworksBackground in multi-modal AI (e.g., text, image, voice) or long-context handling, reflecting advanced LLM use casesHands-on familiarity with ML frameworks like PyTorch, TensorFlow, or Hugging Face TransformersPrior work in MLOps, cloud infrastructure (AWS, GCP, Azure), or AI governance What's In It For You Competitive equity packageHealth insurance for you and your familyCorporate pension planLunch, snacks and drinks provided in the officeWellbeing benefit and WFH equipment allowanceAnnual learning and development allowance to grow your skills and careerOpportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check Out More About Life At Miro Youtube: https://www.youtube.com/@lifeatmiroBlog: https://miro.com/careers/life-at-miro/all/Instagram: https://www.instagram.com/mirohq/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.