AI Strategy, Germany

Wonderful is transforming the way enterprises deliver customer support, blending cutting-edge AI with local market expertise. Backed by a record $34M Seed from Index, Bessemer, and Vine, we're scaling fast across Europe and beyond. Our AI agents are already live with enterprise clients in telecom, banking, and healthcare, helping organizations modernize their contact centers, elevate customer experience, and reduce costs.

This is your chance to be part of the team writing the playbook for a brand-new category.

Role Overview:

We're looking for a 
AI Strategist
 to own the customer roadmap. You'll work along side our customers and help define and drive their AI strategy and Agent Deployment.In this role you will:

• Drive and own long term AI adoption within clients - translate vision and opportunities into roadmaps, with clearly defined use cases, success metrics, and implementation steps
• Partner with clients and C-level stakeholders to deeply understand their operations, data, and challenges - identifying high impact opportunities for AI automation and implementation
• Shape a shared AI vision with clients that leverages Wonderful's platform to drive measurable impact and uncover new opportunities - staying ahead of AI trends, tools, and model capabilities, and translating them into actionable recommendations
• Collaborate with internal product and engineering teams to align needs and innovation with product capabilities and development priorities.

Requirements:

• 2-3 years at MBB (Mckiney, BCG, Bain) or other top strategy consulting firms
• Deep curiosity about AI, deep understanding of models & tool
• Strategic and structured thinker with a consulting, product, or data science background.
• Strong communicator - you can speak both tech and business
• Experienced in building frameworks, roadmaps, and client-facing strategies
• Confident working with senior stakeholders and managing complex client relationships

Why Wonderful?:

• A seat at the table as we build a new AI category from the ground up.
• The energy of an early-stage scale-up + the stability of world-class investors.
• Ownership, autonomy, and impact that you just won't find at corporate giants.
• A team of ambitious builders who balance urgency with a strong sense of vibe.