About The Role
In this role, you will own the full customer value lifecycle—ensuring that every solution we propose is both strategically sound and successfully delivered. You will translate customer challenges and opportunities into clear, well-scoped GenAI solutions backed by a strong business case.
Value Engineer role is involved in every stage of the customer lifecycle—from identifying use cases in the Purchase Phase, to overseeing solution development in the Build & Deploy Phase, to driving training and adoption in the Onboard & Adopt Phase, and finally supporting renewals and new opportunities in the Expand Phase.
Your Responsibilities
Run demos, identify use cases with Sector Experts, and translate business needs into GenAI solution requirements.Evaluate technical effort, feasibility, and business value to confirm if a use case is a good GenAI fit.Align scope with the Solution Factory, prepare discovery workshops, and build business cases (value hypothesis, KPIs, ROI, etc.).Oversee solution build and deployment, act as project manager for smaller implementations, and manage customer communication.Coordinate user acceptance testing and support commercial steps for custom app usage.Lead onboarding and adoption: run trainings, support change management, monitor customer health, and drive value realization.Own renewals and drive expansions by identifying new use cases and managing commercial steps (for smaller accounts).
Role KPIs
NRR or GRR (depending on customer patch)# Incubation projects (depending on customer patch)# Verified customer success storiesCSAT
Your Background
Strong technical background with the ability to understand data, GenAI concepts, and translate business needs into clear solution requirements.Experience in value discovery and use-case prioritization, especially in tech or data-driven environments.Solid stakeholder and project management skills, working effectively with both business and IT teams.Ability to estimate technical effort and plan delivery in a structured and realistic way.Skilled in workshops and demos, including preparation, facilitation, and clear storytelling.Experience creating and delivering trainings for different user groups.Commercial mindset, able to support renewals, identify expansion opportunities, and understand the financial impact of solutions.Curiosity and drive to learn, especially about processes in industrial and public sector environments.
What You Can Expect From Us
Become part of an AI revolution!30 days of paid vacationAccess to a variety of fitness & wellness offerings via WellhubMental health support through nilo.healthJobRad® Bike LeaseSubstantially subsidized company pension plan for your future securitySubsidized Germany-wide transportation ticketBudget for additional technical equipmentFlexible working hours for better work-life balance and hybrid working modelVirtual Stock Option Plan
NOTE / HINWEIS:
EN: Please refer to Fuchsjobs for the source of your application
DE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung
Stelleninformationen
Veröffentlichungsdatum:
06 Dez 2025
Standort:
Heidelberg
Typ:
Vollzeit
Arbeitsmodell:
Hybrid
Kategorie:
Development & IT
Erfahrung:
Erfahren
Arbeitsverhältnis:
Angestellt
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