AMS Europe Team Lead Wealth & Front

Overview

Join our Wealth and Front unit as a Team Lead where you’ll steer a skilled group of business analysts focusing on Web & Mobile Static Data CRM PFM and Rebalancing, as well as overseeing their second-level support responsibilities. You’ll handle a dynamic team, foster meaningful connections with prestigious banking clients, and keep incident backlog organized and under control. This role offers you a chance to collaborate with a range of stakeholders, gaining valuable insights and experiences with leading names in the financial industry.

Responsibilities

• Lead daily stand-ups and team meetings to ensure proficient operations. Evaluate and provide feedback on team member performance, assign tasks and projects, promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed. Incorporate team-building activities to enhance collaboration.
• Collaborate with product managers to create solutions that meet market demands while adhering to security and compliance standards. Lead the team through developing these complex solutions appropriately.
• Engage with key stakeholders to understand requirements and align them with technical efforts. Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports. Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders.
• Identify and rectify inefficiencies in current workflows and devise enhancement strategies. Collaborate with business analysts to delineate processes for vital platform operations. Foster cross-departmental cooperation to seamlessly integrate platform solutions.
• Investigate root causes of platform incidents to prioritize and streamline issue resolution. Provide comprehensive analyses and recommend enhancements to avert future system problems. Collaborate with developers to implement fixes and maintain an informed knowledge base on platform solutions and existing issues.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field
• 3 years of incident management and second-level support
• 2 years leading technical teams in a business analysis or similar environment
• Ideally experience within the IT and banking sectors
• Expertise in Web & Mobile Static Data and/or Rebalancing
• Experience in managing incident backlogs and issue resolution prioritization
• Experience in SQL
• Nice to have: PL/SQL or experience in Avaloq Script
• Understanding of compliance and security standards in the financial sector
• A track record of successful team leadership and/or project management
• Proven experience in facilitating effective team communication and collaboration
• Evidence of guiding teams through complex technical solution development

Working arrangements

Remote Work: No

Employment Type: Full-time

Additional information: We realise that managing work-life balance is a challenge we all face in our daily lives. We offer hybrid and flexible working where possible to maintain work-life balance and uphold Avaloq culture in our global offices. We are committed to diversity and an equal opportunity environment where you can be your true authentic self. We hire, compensate, and promote regardless of origin, age, gender, identity, sexual orientation, or any other traits that make us unique. We will not accept speculative CV submissions from recruitment agencies or unsolicited candidate submissions for payment.