Application Specialist (Fluent in German and English)

Application Specialist (Fluent in German and English)

• Full-time

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Turn Your Expertise into Impact – Join Our Forensic Software Team

We are looking for a curious, tech-savvy Application Specialist to become part of our forensic software team. In this role, you will support customers and internal teams by providing expert guidance on our specialised software solutions used in forensic laboratories, DNA analysis, and kinship testing. You will be the trusted point of contact for troubleshooting, training, documentation, and user support—helping forensic experts solve real-world cases more efficiently.

Where You’ll Work and Who You’ll Support?

You will be based in Dresden , supporting forensic software customers across Europe. Collaboration is at the heart of this role—you will work closely with our development, product, and support teams to ensure seamless software performance and an outstanding user experience.

Your Impact

• Customer Support & Troubleshooting —You will be the first point of contact for software‑related queries, diagnosing issues and guiding users toward effective solutions to ensure smooth and reliable software usage in critical forensic workflows.
• Training & Documentation —You will design and deliver engaging training sessions and webinars, create clear and user‑friendly guides, and simplify complex features for non-technical audiences.
• Project & Product Collaboration —You will contribute your domain expertise to product development, assist in gathering requirements, and share creative input to enhance functionality and user experience.

Education

We are seeking a motivated individual with a degree or vocational training in biology, biotechnology, chemistry, or a closely related scientific discipline.

Languages

Excellent communication skills in both German and English are required, as the position involves interaction across departments and occasional travels.

Experience

Prior professional experience is appreciated but not essential. Familiarity with software tools or digital platforms will be considered an advantage.

Soft Skills

The ideal candidate will demonstrate strong analytical skills and the ability to understand complex scientific concepts. A solution‑oriented mindset and proactive approach to challenges are essential, alongside a genuine passion for software and digital tools. A collaborative attitude and comfort working within a team are key to success in this role.

We support your development! If you are eager to develop your expertise in a stimulating environment and contribute to meaningful projects, we would love to hear from you. Do not hesitate to apply even if you do not match 100 % of the requirements.

We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees unique.

Sustainability matters to us! We are on our way to achieving carbon neutrality by 2025, through emission reduction and compensation initiatives. We encourage laboratory leaders to make sustainable changes at the local level, with support from our dedicated carbon reduction team.

Find out more on our career page:

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