Apprenticeship: eCommerce Specialist (m/f/d)

General information

Start your career in digital commerce and discover how diverse and exciting training to become an eCommerce specialist (m/f/d) can be!
In your apprenticeship, you will not only experience the daily business of a pan-European eCommerce company up close, but also dive deep into our processes. You will learn how to design professional online shops with our own system, support customers, and actively work in sales – from initial contact to successful presentation.
You will develop a sense of how to convincingly present products, recognize customer needs, and effectively use sales arguments. During your three-year training in e-commerce, you will become an integral part of our team and build a strong foundation in digital commerce.
We live eCommerce – maybe soon together with you.

What ALZURA offers you

• Option for hybrid work
• Grade premiums for classwork and annual certificates
• Coverage of books and learning materials
• 30 vacation days per calendar year
• Monthly vouchers as tax-free non-cash benefit of 25.00 € net
• Company pension scheme and capital-forming benefits
• Modern hardware equipment (MacBooks, 32” Full HD monitors, etc.)
• Christmas bonus as a voluntary benefit
• Annual company and team events
• In-house bistro with employer-subsidized lunch
• Free beverages (water, soft drinks, coffee)
• Voluntary joint sports courses & events (such as monthly spinning courses, indoor soccer)
• Modern and ergonomically furnished FlexOffice
• Free parking spaces

Your daily tasks

• You dive deep into the processes around our shop system, understand our business model from the ground up, and develop a sense for commercial and digital contexts.
• In customer contact via email, phone, and digital channels, you gain confidence in communication and learn how to effectively identify customer needs.
• You analyze and evaluate inquiries and feedback and derive practical insights for sales and product development from them.
• You participate in presentations and sales talks, learning how to compellingly present and successfully sell our solutions.
• In close collaboration with the team, you independently design online shops based on our own system - structured, creative, and solution-oriented.
• You work in the team on exciting projects and processes, contribute your own ideas, and gradually get a clear picture of how modern online commerce works.

What we expect from you

• You have at least a secondary school diploma or a higher degree
• Your knowledge of German is very good, and you also feel confident in English
• Topics such as eCommerce and digitalization pique your interest
• You have a strong affinity for online and technology
• Contact with people is enjoyable for you, whether in a team, with customers, or in projects