Associate Director Customer Partner (Sales) Financial Services & Insurance

Join to apply for the Associate Director Customer Partner (Sales) Financial Services & Insurance role at Kyndryl

At Kyndryl, we design, build, manage and modernize mission‑critical technology systems that the world depends on every day. We are moving forward, pushing ourselves to build a more equitable, inclusive world for employees, customers and communities.

The Role

We are looking for a proactive, results‑driven Associate Director Customer Partner to lead account growth and win new business in the Financial Services and Insurance (FSI) sector. You will own relationships with C‑level executives, drive large IT services deals, and expand Kyndryl’s footprint through strategic selling and a relentless pursuit of opportunities.

Key Responsibilities

• Drive new business acquisition and grow existing accounts in FSI.
• Build and maintain strong relationships with senior IT leaders and C‑level executives (CIO, CTO, COO).
• Develop and execute account strategies to win complex IT services deals (managed services, outsourcing, cloud transformation).
• Identify and qualify new opportunities, negotiate contracts, and close deals.
• Ensure delivery of solutions aligned with customer needs and objectives.
• Forecast, track, and report on account performance and pipeline.
• Collaborate with internal teams and partners to build go‑to‑market strategies.
• Own account P&L and customer satisfaction.

Required Experience & Skills

• 5‑10 years in direct sales or business development within Financial Services.
• Proven track record of winning large, complex IT services deals.
• Ability to build networks and relationships with banking or insurance clients.
• Strong understanding of IT infrastructure, cloud, and regulatory requirements in FSI.
• Comfortable engaging at C‑level and senior IT leadership.
• Hunter mentality: proactive, self‑driven, thrives on new business acquisition.
• Excellent communication, negotiation, and presentation skills.
• Experience with CRM tools and Microsoft 365.
• BA/BS or MA/MS in IT, Administration, Sales, or related field.

Language & Location

• Fluent in German and English.
• Based in Germany (preferred: Munich, Stuttgart, Frankfurt, Hamburg, Berlin, Düsseldorf, Cologne). 

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day offers opportunities to innovate, build new capabilities, relationships, and value. Kyndryl supports your well‑being, learning, and community engagement through comprehensive benefits and professional development programs.

Apply now to join a team that empowers you to grow, learn, and contribute to a greater purpose.

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