Associate Solution Consultant

What you’ll do

The Solution Consultant partners with the field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world‑class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom‑built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign offering.

This position is an individual contributor role reporting to the Sr Manager, Solution Consultant.

Responsibility

• Collaborate with the field sales team to cultivate and secure net‑new business within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture
• Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within enterprise organizations
• Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners and other internal teams to provide a world‑class buying experience
• Demo and sell based on value‑selling methodologies defined by the company

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Previous experience in a technical Pre‑Sales or Sales role selling enterprise level software
• BS/BA degree or equivalent in relevant work experience
• Fluent English

Preferred

• Pre‑Sales experience within a mid‑market or enterprise‑level SaaS offering, ideally cloud based
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise‑class software systems like ERP, CRM and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs and REST APIs
• Familiarity with web‑based solutions, website development, HTML, XML and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills