At Your Service Runner (m/w/d)

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type**
Non-Management
**Be empowered.**
**Begin:**
Personalised onboarding program & staff accommodation subject to availability to support your start
**Belong:**
A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
**Become:**
Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
**Be connected:**
Numerous employee events and team-building activities to strengthen our u201cTeam Spiritu201d
**Be honored:**
Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
**Be well:**
Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement
**Be you.**
**_At the Dual-Brand Hotel u201cSheraton & Marriott Frankfurt Airport Hotel,u201d two premium brands unite to form one exceptional employer!_**
_Have you already discovered your passion for the Guest Service Center in all its facets? Then start your journey with us as an_
**_At Your Service Runner (m/f/d)_**
_. Two brands u2013 endless possibilities!_
Your key responsibilities include:
Carrying out distribution tasks
Performing various errand services
Handling lost & found items, packages, shipping, and tracking
Stock and inventory control
Responding to requests using the Property Management System
Close collaboration with all hotel departments
Maintaining positive relationships with both guests and team members
Ensuring cleanliness and order
**Be able.**
You always have an open ear for our guestsu2019 needs
Youu2019re eager to grow every day, learn new things, and be part of a supportive and ambitious team
You remain calm and composed, even in stressful situations
You handle complaint management at the highest level
Your communicative nature sets you apart, and you feel very comfortable in both German and Englishu2014any additional language is a plus
**Be connected.**
We look forward to getting to know you!
Once we receive your application, weu2019ll get back to you promptly.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law._
When you join the Sheraton family, you become a member of its global community. Weu2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youu2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be u2018The Worldu2019s Gathering Placeu2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be**
where you can do your best work,u200b
**begin**
your purpose,
**belong**
to an amazing globalu200b team, and
**become**
the best version of you.