Become a Luxury Brand Evaluator in Metzingen (German Speaking)- Apply Now

Become a Luxury Brand Evaluator in Metzingen (German Speaking) - Apply Now

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Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities

• Flexibility — each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments
• Frequent opportunities — perform several missions per month and collaborate with prestigious brands worldwide
• Choose your assignments and align missions with your preferences and profile
• Visit luxury stores or evaluate online — engage with sales associates in stores or online from home
• Observe ambiance, service quality, and overall customer experience
• Provide honest feedback through our platform questionnaires
• Manage missions and feedback via our user-friendly platform

Our Luxury Partners

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with potential reimbursement on purchases
• User-friendly platform for managing missions and feedback

What you will be doing

• Register and complete your profile to 100%
• Get certified to access missions
• Apply for missions and start evaluating
• Begin making a difference in the luxury market

Requirements

• Must be 18 years or older (21+ in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; honest feedback from genuine customers is valued

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

CXG connects premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury brands. Join us and enjoy the flexibility of working on the go with CXG Live, a mobile platform to manage missions, certifications, and feedback.