Business Analytics & Sales Operations Specialist - Germany

Business Analytics & Sales Operations Specialist - Germany

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We are seeking a detail-oriented and analytical Business Analytics & Sales Operations Specialist to join our Commercial team in Germany. In this role, you will play a key part in optimizing operational processes, enhancing data-driven decision-making, and supporting overall sales excellence. Reporting to the Associate Director, Business Operations, you will collaborate closely with cross-functional partners to strengthen business performance, streamline systems, and contribute to effective commercial execution. This position offers the opportunity to work at the intersection of analytics, sales operations, and commercial strategy—ensuring our teams have the insights, tools, and processes needed to drive impact and support revenue growth.

Key Responsibilities

• Conduct CRM analytics to deliver actionable insights into sales performance and customer interactions
• Generate Sales Force Effectiveness (SFE) reports and create dashboards to support strategic decision-making and monitor market trends
• Analyze data to identify trends, opportunities, and areas for improvement
• Monitor SFE key performance indicators (KPIs) to ensure timely follow-ups and maintain progress
• Support the optimization of the CRM tools, IC tracking (eg MBOs) & Account Plan implementation as needed
• Support Associate Director, Business Operations to implement HCP Targeting & Segmentation into CRM
• Perform data quality checks and system adjustments to ensure accuracy and reliability
• Collaborate with Associate Director, Business Operations to prepare monthly local and international reports, including sales performance, forecasts, and other business metrics
• Support the commercial organization with pharmacy requests, registrations as well as review and follow-up on order tools
• Ensure compliance with industry regulations and ethical standards in all operations

Qualifications

• Bachelor’s degree in Business Administration, Life Sciences, Finance, or similar educational background
• Background in business and commercial operations, with exposure to pharmaceutical, biotechnology, or healthcare industries, is an advantage
• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively in a fast-paced environment
• Good skills in balancing competing demands, ensuring timely completion of tasks without compromising quality.
• Experience using interconnected enterprise systems like Veeva CRM and SAP for reporting and analytics strongly preferred
• Excellent analytical skills, data management and mining experience
• Outstanding problem-solving skills and attention to detail for managing compliance and contractual obligations
• Full professional proficiency in German and English (written and verbal)

Why Alnylam?

Join a company recognized for its innovation, open culture, and commitment to people. At Alnylam, you’ll work in an environment that values collaboration, purpose, and excellence — and be part of a team bringing groundbreaking RNAi therapies to patients in need.

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Apply now to make a difference where science meets purpose.

About Alnylam

Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality. Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we’ve been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as one of Science Magazine’s Top Biopharma Employers, one of America’s Most Responsible Companies for 2024 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK – among others. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve to their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients.