Business Consultant HR Best Practice (m/f/d)

Hubdrive Würzburg

Stellenbeschreibung:

You advise our customers during implementation, make sure it’s close to the standard, and review concepts and project plans.
You analyze and evaluate technical issues and develop suggestions to fix them.
You train our implementation partners on how to use the software solution and teach them our best practice implementation.
You check the partner’s implementation, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You create technical guides and training materials and document solutions and best practices.
That completes the picture.
You’ve got work experience in IT consulting, IT support or as an IT specialist.
Computers are your passion and you enjoy finding the right solution for every problem.
You’re used to working with customers or in customer support.
Our team and our customers are diverse and international, so your German and English should be on point and communication should be smooth.
Your degree doesn’t matter to us. We care about experience, quality and passion.
You’ll get a structured onboarding that’s tailored to you.
You’ll work with exciting customers from all over the world – like Edeka, Porsche or a Hollywood film production company. Need we say more?
You’ll be part of an international team with a Silicon Valley startup vibe.
You’ll enjoy variety and you’ll really make a difference for your customers.
Right from the start, we’ll plan your personal development with you – in writing and with long-term goals.
Look forward to a great salary package with profit sharing that’s paid out every quarter.
Customers, partners, Microsoft and us don’t always pull in the same direction. Sometimes it takes moderation.
It’s not always easy to meet high quality standards in large implementation projects.
The different languages and cultural backgrounds of our customers can be challenging.
International business needs flexibility. Ever tried reaching a customer in Florida on July 4?