Business Expert M.COMPANION (m/f/d)

Company Description

METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion. METRO markets include large stores, delivery (Food Service Distribution, FSD), and METRO MARKETS as an international online marketplace for professional customers. METRO is guided by its sCore growth strategy and its ONE METRO spirit, with a focus on sustainable practices and a commitment to its multichannel business model.

About the Role

In this role, you will lead the development of the METRO/MAKRO App for the B2B wholesale sector, turning business needs and market opportunities into a customer-centric digital experience that simplifies ordering and boosts engagement.

You will act as the bridge between business and technology, ensuring seamless and efficient digital journeys while aligning country-specific requirements with the global product strategy.

You will also drive agile, cross-functional, and international collaboration to foster continuous improvement and sustainable growth.

Key Responsibilities

• Own the full lifecycle of our digital customer-facing solutions across app and web, ensuring smooth, end-to-end journeys from discovery to ordering.
• Partner with designers and developers to launch new features, resolve issues, and continuously enhance usability and performance.
• Drive harmonization and scalability of our digital products globally while aligning local requirements with the global strategy.
• Ensure compliance with legal, security, and accessibility standards across all markets.
• Analyze customer behavior and product data to identify opportunities, translating insights into clear, actionable recommendations.
• Manage communication with global and local stakeholders and lead agile processes within the team to deliver optimal outcomes.

Qualifications

Your Profile

• 3 years of experience in app development, ideally in a B2B or wholesale environment.
• Proven experience with agile methodologies (Scrum, Kanban) and collaboration tools (Jira).
• Strong understanding of digital commerce, UX optimization, and customer journey mapping.
• Analytical mindset with the ability to interpret KPIs and generate insights using tools like Google Analytics or similar.
• Solid organizational skills with the ability to balance multiple projects and stakeholders.
• Excellent communication skills - able to translate complex business needs into clear technical requirements.
• Experience working in international and cross-functional environments.
• Fluent in English and German (both written and spoken).

Additional Information

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with health checks and information about well-being, company medical care including preventive services such as flu shots, and employee assistance programs.
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, and campus events.
• Discounts: Discounted Jobticket as well as discounts in wholesale stores and at partner companies.
• Comfort: Good transport connections, free parking spaces, and JobBike.
• Company pension plan: A contribution to your company pension.
• Family driven: Three daycare centers for children on campus and support of holiday camps for children of employees.