Business Operations Executive – Europe Region (m/f/x)

China Mobile International Limited (CMI) is a wholly owned subsidiary of China Mobile. To provide better services to meet the growing demand in the international telecommunications market, CMI has expanded its footprint in 37 countries and regions. Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international telecom services and solutions to international enterprises, carriers and mobile users.

To strengthen our business support in the Europe region, we are seeking a Business Operations Executive – Europe Region (m/f/x) who will play a vital role in supporting the sales teams and optimizing internal processes.

Responsibilities

• Provide comprehensive support to sales teams across the Europe Region, including but not limited to managing system entries for new inquiries, updating sales status, tracking ongoing cases, and ensuring timely follow-ups.
• Assist in the enhancement and implementation of sales tools, internal systems, and process improvements that drive efficiency and support strategic initiatives for business growth.
• Conduct regular analysis of market trends, competitor activities, and industry dynamics to generate actionable insights that inform sales strategy and marketing planning.
• Track key sales and marketing metrics, generate regular reports and dashboards, and support management with data-driven insights to guide operational decisions and regional planning.
• Support strategic decision-making by preparing operation reports that track and forecast sales performance and marketing activities.
• Collaborate with cross-functional teams to support evaluation of promotional campaigns and vendor performance, ensuring alignment with regional business objectives and strategic targets.

Requirements

• Academical background, majored in Marketing, Business Management or equivalent
• Preferred minimum 3-year experience in operation, sales or marketing related role
• Experience in telecommunication market as nice-to-have
• A self‑motivated team player with interpersonal skills, quick adaption to a face‑pace environment
• Fluent language skills in English, German and Mandarin

*Candidates with less experience may be considered for a non-senior individual contributor role.

*All personal data submitted will be processed solely for recruitment purposes in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.