Business Process Integration Manager (m/f/d) EI Fulfillment

Schindler Group Berlin

Stellenbeschreibung:

Business Process Integration Manager (m/f/d) EI Fulfillment

Join to apply for the Business Process Integration Manager (m/f/d) EI Fulfillment role at Schindler Group .

Location: Berlin, Germany

Job ID: 84678

We Elevate... Quality of life. Our elevators, escalators, and moving walks transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Your benefits at a glance:

Above-average salary and 30 days of vacation
We enable you to balance your professional and personal life through flexible and mobile working options
Crisis‑proof and future‑oriented elevator industry – become part of Germany's market leader
Work on world‑changing products and experience the diversity of our digital technologies
We provide you with a laptop, in the office you will have a height‑adjustable desk and two screens at your disposal
In our canteen you can choose from three dishes every day (including vegan and vegetarian options)
In our modern offices you can enjoy unlimited coffee, water, and tea
We also offer free parking on campus and a direct connection to the U6

What you can expect from us:

Driving end-to-end business value management of Schindler’s core business processes and solution in the area of EI Fulfillment
Governing the demand and requirements management process in EI Fulfillment
Collecting Business Requirements ensuring a consistent architectural processes design through adequate expertise in business processes and technology
Spearing the Digital Transformation initiatives by leveraging S4/HANA to optimize business processes, enhance operational efficiency and enable data‑driven decision making
Developing and optimizing the EI business process model and architectural design of SHAPE / S4/HANA
Leverage artificial intelligence (AI) tools and data‑driven insights to streamline processes, optimize workflows, and drive operational efficiency
Defining IT solution outline according to Business Requirements, Cyber Security, Compliance, Group IT Strategy and Make vs. Buy Strategy as IT Demand Management Owner
Partnering with Business Process Owners by leading the technical implementation, managing, and defining the relations with IT Suppliers (approve sourcing of 3rd parties) as IT Technical Implementation Owner
Driving process commonality, harmonization and simplification across the process value chain
Orchestrating a global network of business owners/experts and key‑users in the business unit EI
Driving knowledge management and training of SHAPE / Future Platforms like S4/HANA supported business processes and solutions in the area of EI

What makes you special:

Bachelor’s/Master’s degree or a similar education (e.g. technical/commercial training)
Functional and leadership experience in the elevator industry, manufacturing, maintenance, service industry or consulting
(IT) Project and Process Management skills (preferably Six Sigma / Lean) – you are able to analyze and model complex processes, you feel confident in the project planning and scoping
Expert‑level in SAP S4/HANA at least at the user level, ideally you have experience in implementing this tool and have been a key user in the past
Expert‑level in Salesforce at least at the user level, ideally you have experience in implementing this tool and have been a key user in the past
Excellent English language skills (at least C1), German language is an advantage
IT/AI affinity & knowledge combined with managerial expertise to manage complex business processes in IT systems
Requirement Engineering / Demand Management – you are able to understand the business demands and implement them as processes and solutions
Strategic thinking with a hands‑on, execution‑oriented mindset
Excellent communication/collaboration skills, strong leadership and influencing capabilities

What’s in it for you?

Company events: Celebrate great occasions with the Schindler team, such as the Schindler summer festival, a Germany‑wide football tournament, and much more
Grow individually and as a team: We support you as you start your new job, providing individual feedback and professional and personal training measures (both national and international programs)
Working environment: As a multiple award‑winning "Top Employer," we offer you a job in a future‑oriented and crisis‑proof industry, with a diverse range of products and an attractive, performance‑based salary
Values and culture: We treat everyone with respect, prioritize our employees, and support them in reaching their goals
Diversity: We promote a culture of diversity – our code of ethics, regular training, and clear processes form the basis for our open, respectful, and appreciative cooperation
Well‑being: We offer a free family service to support you in all situations, from advice to arranging on‑site help
Employee discounts: Benefit from various discounts through our corporate benefits program

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

For further questions, Vladislav Hackenberg, Schindler Digital Innovation GmbH, is happy to assist you at (+ or

For more information, visit our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Refs: Referrals increase your chances of interviewing at Schindler Group by 2x.