Business Process Manager HMS/HCL (m/f/d)

One factor is equally crucial to the success of global freight, passenger and cruise fleets : the schedule! As a member of our Hellmann Marine & Cruise Logistics teams, you will ensure that ships set sail on time with optimized supply chains.

• You develop new, innovative and automated solutions to improve process quality and efficiency
• You are responsible for the analysis, definition and design of requirements and business cases for handover to IT
• You work closely with all product owners for audits, process reviews, training and governance
• You are responsible for defining KPIs with all product owners and monitoring compliance with them
• You will be responsible for training and coaching end users, including the continuous development of training content and methodology for the software developed in-house
• You will be responsible for project management and support for overarching topics in Vertical Marine & Cruise Logistics, as well as reporting support for performance and financial data
• You will work with various stakeholders (e.g. Finance, Sales, Customer Service and others) to define operational and / or overlapping process standards

Your profile :

• Successfully completed studies in business administration, (business) informatics, industrial engineering, digital business or a comparable qualification with relevant professional experience
• Ideally, you have experience in dealing with the introduction of transport management systems (CargoWise)
• You are passionate about working on process improvements and digitalization initiatives and have already gained professional experience in the field of process modeling & control
• Ideally, you have already been able to accompany the implementation of change and improvement processes
• You understand the interrelationships and process chains, preferably from previous activities in logistics
• You have a process and solution-oriented way of thinking and acting
• You are a strong communicator, can convey your knowledge clearly and enjoy working in a team
• You have an analytical mindset and an independent, structured working style
• Very good German and English skills round off your profile

Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants with severe disabilities will be given preferential consideration if equally qualified.

Your top benefits :

• Hellmann Spirit : You culture throughout the company, regular team and company events, birthday lottery ticket from Deutsche Fernsehlotterie
• Work-life integration : 38 hours / week, flexible working hours and mobile working
• Additional financial benefits : Vacation and Christmas bonuses, Company pension scheme and capital-forming benefits, Up to €1, net bonus for recommending new colleagues, Discounts and offers for travel, leisure and culture
• Health & well-being : Company fitness via Hansefit, mental health and health coaching
• Family : days off to care for relatives and for special events
• Professional & personal development : Newcomer Days, further education and training opportunities through our Academy, digital learning platform (LearningHub)
• Mobility : subsidy for the Deutschlandticket, mobility allowance, free parking spaces, free use of e-charging stations