Business Process Owner (BPO) – Business Process Owner (BPO) – Sales Agreement Management

Overview

Join to apply for the Business Process Owner (BPO) – Sales Agreement Management (Location: Flexible in Europe) role at ABB .

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB\'s Robotics business. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position Reports To
Commercial & Pricing Processes and Tools Manager

We are looking for a Business Process Owner for the sales agreement management process to design and establish our future global customer agreements management process as part of the sales lifecycle. This covers both frame agreements (multi-order, long-term conditions) and projects agreements (one-off, large or complex contracts). You will define processes that secure compliance, ensure seamless execution in quotes and orders, and integrate pricing, terms & conditions, and rebate frameworks.

This role comes at a unique moment in our journey: while you initially join ABB, you will transition into our new standalone company following the planned carve out and ownership change to SoftBank Group. This offers the opportunity to combine the reach and expertise of ABB with the entrepreneurial challenge of building a best-in-class order management process for a new, independent organization.

The position is part of the Commercial and Pricing Excellence team and you will collaborate closely with Sales, Legal, Finance, Pricing, and IT. To succeed, you should bring strong experience in contract or sales agreement management, knowledge of pricing and rebates, and an interest in digitalizing agreement lifecycle management.

The work model is hybrid.

Key Responsibilities

• Own and define the global process for managing sales agreements across their full lifecycle (creation, renewal, execution, termination) within the M&S value stream.
• Design optimized workflows that balance customer experience, efficiency, and profitability.
• Establish governance for Frame and Project agreements, ensuring accurate linkage to quotes and orders.
• Integrate agreement terms with Q2O processes to ensure compliance and seamless execution.
• Collaborate on digital enablement, defining requirements for contract automation and system integration.
• Leverage AI technologies to enhance clause validation, negotiation, and predictive compliance.
• Ensure governance and compliance with corporate, legal, and financial standards while managing risk.
• Drive adoption and continuous improvement through training, KPIs, and ongoing digital innovation.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications

• Educational background in Business, Law, Finance, or related fields, with training in contract management or process excellence.
• Proven experience in agreement or contract lifecycle management, sales operations, or pricing governance.
• Strong understanding of frame and project agreements, including pricing, terms, and rebate structures.
• Experience collaborating with Legal, Finance, and Sales on agreement design, approval, and execution.
• Knowledge of pricing and rebate frameworks and their integration with quoting and ordering processes.
• Hands-on experience with digital transformation, contract automation, or CLM tools.
• Skilled in process design, stakeholder management, and communication across global teams.
• Analytical and forward-looking, with fluency in English and a passion for digital and AI-driven agreement management.

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

JR

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Automation Machinery Manufacturing

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