Business Solutions Manager (M/F)

Overview

Based in the Grand Duchy of Luxembourg, WEALINS has been your preferred partner for 30 years, developing innovative life insurance and capitalisation solutions. With 140 employees renowned for their international expertise, WEALINS values trust, collaboration and operational excellence. Supported by the Foyer Group, WEALINS acts as a modern thought leader in wealth management life insurance: beyond protection and transfer of wealth to future generations, the focus should be on tomorrow, but also on today.

WEALINS is looking for a Business Solutions Manager capable of operationalising the department's strategy, driving performance and leading a team dedicated to relations with sales representatives and our partners (brokers, asset managers, custodian banks). The role is at the heart of insurance intermediation and compliance activities, with a strong focus on quality, process simplicity and a culture of change.

Your responsibilities

• Contribution & coordination

• Implement the department's strategy within the team, report to management and monitor performance indicators.

• Coordinate relationship management with WEALINS sales representatives and partners to develop business.

• Ensure that regulatory changes are communicated to sales representatives and partners and that they are properly understood.

• Oversee the analysis of file admissibility (completeness, AML/KYC, internal rules, Safewatch/Factiva/Internet searches) until final customer acceptance.

• Maintain partner databases and ensure they are updated via Lifeware.

• Train distribution partners in WEALINS' working procedures and initiate/monitor collaboration agreements.

• Respond to requests from clients in the portfolio (new contributions, subscriptions, day-to-day operations).

• Set up and monitor agreements with agents, brokers, asset managers and custodian banks.

• Deploy risk mitigation measures (action plans & strategies).

Production & performance management

• Analyse the workload plan, allocate resources, supervise work and ensure quality.

• Contribute to the business line budget, drive performance and monitor compliance with the working framework (standards, norms, rules).

• Propose improvements, simplify processes and ensure continuous improvement (human, financial and material resources).

Talent Management & Development

• Set annual objectives, discuss career prospects and support employees (autonomy & accountability).

• Identify potential, distribute work fairly and promote knowledge transfer.

Shared responsibilities

• Contribute to the department's strategy (in collaboration with the Chief Commercial Officer).

• Participate with HR in the recruitment and training of team members.

• Represent the ‘voice’ of sales staff in projects and participate in WEALINS representation events.

Your profile

• You have a Master's degree or equivalent, ideally in finance.

• You have extensive experience in the financial sector, ideally in life insurance.

• You have a thorough understanding of the rules and practices relating to LPS life insurance, and you are able to operate in all markets where WEALINS is present.

• You excel at people management: you inspire, motivate and develop your teams.

• You communicate with ease at all levels of the organisation, both internally and externally.

• You are rigorous, focused on quality and customer satisfaction, and proactive in proposing ways to improve processes.

• You work independently, take initiative and know how to foster a collective dynamic.

• You are fluent in French and English; any other language is an asset.

Benefits

By joining our Group, you will enjoy the following benefits, among others:

• A multicultural, learning-oriented and innovative working environment.

• A flexible working hours system.

• A staff restaurant offering preferential rates.

• A gym with a personal trainer.

• A concierge service.