Business Systems Specialist

Stellenbeschreibung:

Why we need you

Maltego is a leading provider of intelligence software used globally by security professionals, investigators, and analysts. Our all-in-one platform empowers users to discover, visualize, and analyze complex relationships in data, enabling faster and more accurate decision-making. Our core products—Search, Graph, Evidence, and Monitor—are trusted by law enforcement, cybersecurity teams, and corporate investigators worldwide.
We're looking for a Business Systems Specialist to join our Business Systems team. You'll be supporting and administering the platforms that power our business operations, including Salesforce, Zuora, NetSuite, and more. You'll act as a cross-functional partner and problem-solver, helping teams across Sales, Marketing, Customer Success, Legal, and Finance to ensure our systems are optimized, integrated, and scalable.
This role is ideal for someone with 2–3 years of experience who's comfortable working across tools, enjoys solving operational challenges, and wants to grow their technical skills — especially around APIs and integrations.

What to expect

Administer and support key business systems, including Salesforce, Zuora, and other GTM tools
Troubleshoot user issues, manage change requests, and coordinate with vendors where needed
Partner with cross-functional teams to understand business processes and translate them into scalable system solutions
Support ongoing improvements to our CRM and lead-to-cash workflows
Help maintain and improve end-to-end integrations between systems using tools like , Postman, or other iPaaS solutions
Create reports, clean and upload data, and support ad hoc operational requests
Document systems, processes, and user roles to support compliance
Contribute to data quality and process automation initiatives

Your profile in short

2–3 years of experience working with business systems, ideally in a SaaS or revenue operations environment
Hands-on experience with core business systems such as Salesforce, Zuora, or NetSuite; familiarity with integration tools like Zapier, Workato, or , and analytics platforms such as Metabase is a plus
A strong desire to learn API-based integrations and process automation
Familiarity with or Postman is a plus
Analytical mindset; comfortable working with Excel and validating your own work
Great communication skills; able to work with stakeholders from different teams and technical levels
A proactive and organized mindset; you spot inefficiencies and take initiative to improve them

Your tech skills

About this opening

Why you will love Maltego

Maltego is a scale-up company. We provide you with the benefits and security of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.

Here are some of the reasons why you will love Maltego:

Insights into the daily operations of a fast-growing tech scale-up
Opportunity to quickly take over responsibility and make a direct and long-lasting impact
Inclusive, diverse culture, where your voice and contributions matter
Supported language courses
Company pension scheme
Mental health support via .nilo (psychologists & digital tools)

At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability.