Case Officer

About the Company:Nomad Capitalist specialises in empowering High Net Worth entrepreneurs and investors to optimize their global standing. We provide strategic services such as offshore tax reduction, dual citizenship facilitation, asset safeguarding and diversified contingency planning. With over a decade of market leadership, Nomad Capitalist has assisted over 2,000 high-net-worth individuals in going offshore and preserving wealth to achieve unparalleled global freedom. Our brand continues to grow with 400%+ annual growth, sold-out live events, and best-selling books. Please visit our YouTube channel for more information. We’re also a debt-free, profitable company that doesn’t rely on outside funding. In these crazy times, we strongly believe in maintaining financial strength as a commitment to our team members and their families. About the Role:We are looking for an energetic and motivated Case Officer ready to expand their career with us. Responsibilities:Work directly with clients assigned to Client Case officers.Handle all aspects of executing client cases - communicate with existing external vendors, including but not limited to banks, government offices and lawyers.Adding to our professional network by researching, contacting and vetting new external vendors that would benefit our business.Collect documentation for clients and assist with filing their applications.Self-educate and understand Nomad Capitalist programs and ask for training if required. Case Officers should be able to simplify and break down the processes and steps for clients' plans.Practise effective time management to reach milestones and execute plans within promised time frames.Answer client emails and communications quickly and professionally to maintain high customer service standards.Build strong rapport with clients and seek opportunities to upsell and offer them additional services. Qualifications:Fluent in written and spoken English.Bachelor's degree in International relations, Law, Finance/Business or any related field.Strong communication and interpersonal skills.Excellent time management skills, knowledge of western cultural etiquette and professional dress.Positive, "can-do" and "no excuses" mentality. Required Skills:Strong communication and interpersonal skills.Excellent time management skills.Knowledge of western cultural etiquette and professional dress. Preferred Skills:Experience in client management.Ability to work in a fast-paced environment. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.