Change Manager (m/f/d)

Stellenbeschreibung:

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.

You are driving to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us!

Your Impact

We are looking for a Change Manager to lead the organizational change journey accompanying the implementation of our Target Operating Model (TOM) designed to strengthen the integration between Tech and Business. This pivotal role will also support change across affiliated subsidiaries and country organizations, ensuring consistency and alignment across our global footprint.

As a strategic leader, you will be responsible for developing and executing change management plans that drive adoption, minimize resistance, and foster engagement across diverse stakeholder groups.

Job Description

Your Responsibilities:

Lead change management activities related to the introduction of the new Target Operating Model;
Develop and execute structured change strategies and communication plans, ensuring buy-in and alignment from key stakeholders across the organization globally;
Identify change impacts across people, processes, and systems; proactively manage resistance and risks;
Collaborate with senior leadership, People and Culture, internal communications, and transformation teams to ensure integrated delivery of initiatives;
Design and facilitate workshops, training, and engagement sessions tailored to different audience needs;
Develop and track key change management metrics to measure adoption, readiness, and overall change effectiveness;
Act as a trusted advisor and change champion, supporting leadership in driving behavioral and cultural shifts aligned with strategic goals;
Ensure change activities are inclusive, transparent, and adapted to the cultural and operational context of country organizations and subsidiaries;
Drive clear, consistent, and compelling communication across all change initiatives, ensuring messaging is aligned with organizational values and resonates with diverse global audiences.

Qualifications

Required key competencies and qualifications:

5+ years of experience in the field of change management and transformation, ideally in multi-national organizations;
Demonstrated experience leading change initiatives in IT transformation or operating model integration;
Excellent stakeholder management and influencing skills across all levels of the organization;
Experience working across corporate and country-level structures, with sensitivity to cultural and operational differences;
Exceptional communication, facilitation, and coaching abilities;
At least Bachelor's degree in Business, Administration, or a related field;
Very good fluency in English (written and verbal). Further foreign language skills are of advantage.

Additional Information

What we offer at METRO.digital?

Hybrid and agile work: thrive in a flexible, multicultural environment.

At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.

People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.