Clinical Application Consultant, NGS

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office

Job Description

Join Thermo Fisher Scientific for an exciting work in an innovative environment. Be part of a global organization that values performance and quality, with ample opportunities for impactful contributions.

Location/Division Specific Information

Location: Your home office will be situated in Germany, and serving customers remotely and on-site as this position entails frequent travel (40%) to client locations, as well as to external and internal events, both domestically and occasionally abroad.

Division

The Clinical Next-Generation Sequencing Division (CSD) is leading the global democratization of next-generation sequencing (NGS) to accelerate translational research and improve clinical outcomes.

The division is positioned around three core pillars including: winning in oncology, driving focused growth in translational research that will advance into the clinic, and expanding into applied markets including reproductive health and more. With our easily-adoptable end-to-end Ion Torrent sequencing technologies running central to each of these pillars, we are turning rapid, turnkey in-house testing for decentralized community hospitals and precision diagnostics into a reality.

Discover Impactful Work:

Become a Clinical Application Consultant (CAC), offering scientific training and support in oncology-related NGS applications.

The position is offered as a full-time role and is limited to a one-year contract.

A day in the Life:

• Support the clinical market on the flawless operation of Thermo Fisher Scientific/Ion Torrent Next-Generation Sequencing product portfolio with a focus on oncology.
• Provide scientific application support & training to our clinical customers, contributing substantially to customer satisfaction.
• Lead the implementation of assays, products, and clinical solutions within customer sites.
• Effectively manage and resolve blocking issues from customers through in-depth troubleshooting.
• Support sales in the achievement of regional sales targets by delivering product line-specific pre- and post-sales customer support activities.
• Nurture ties with essential Thermo Fisher Scientific collaborating partners; develop and supervise relationships with pivotal decision-makers or potential influencers.

Keys to Success:

Education

• MSc and/or PhD preferred (or equivalent experience in science) in Molecular Biology, Bioinformatics, Biotechnology, Genetics, Biomedical Sciences, Biology, Life Sciences, or similar.

Experience

• Hands-on experience with Next-Generation Sequencing technology is required (which could also be limited to data analysis).
• Experience in communicating technical materials in written and verbal form.
• Previous background in a support/training-related role is preferred but not required.
• Prior experience interacting with customers is preferred but not required.

Knowledge, Skills, Abilities

• Strong communication and presenting skills are essential.
• Ability to connect with and support people with varying levels of technical knowledge and expertise.
• Emotional intelligence to understand customer concerns.
• Strong commercial attitude.
• Independent and dedicated.
• Great teammate capable of collaborating effectively with various internal and external partners.
• Analytical mind with the strong ability to troubleshoot complex technical problems.
• Good computer and IT skills with an interest in groundbreaking technologies.
• Willingness to travel within the territory (estimated 40%).
• Proficient in German (B1/2 level) and English.
• Valid driving license and passport.

We are offering employment with an innovative, growing organization with outstanding career and development prospects and an exciting company culture that stands for integrity, intensity, and innovation. The role comes with a competitive salary plan, company pension scheme, bonus plan, company car, and further employee benefits.

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Agency notice

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy