Clinical Support Specialist

Overview

Job Title: Clinical Support Specialist

Location: Home-based Europe (Germany, Italy, Spain)

Salary: 37-63K plus extensive benefits package

Role & Responsibilities

Clinical Support & Training

• Provide real-time, in-person clinical support during IVL procedures, ensuring effective and safe system usage.
• Guide clinicians on device preparation, imaging, and delivery techniques.
• Deliver structured training programmes to physicians, nurses, cath lab teams, and field staff.
• Offer remote clinical support via scheduled and on-call video/phone conferences.
• Train and certify distributors both on-site and online, covering procedural competency, troubleshooting, and product knowledge.
• Maintain flexibility for urgent case coverage, including last-minute calls or regional travel.

Clinical Education & Therapy Development

• Lead technical presentations and product workshops at hospitals, clinical symposia, and distributor meetings.
• Develop strong partnerships with interventional cardiologists and cath lab personnel to encourage adoption and continued usage.
• Support the execution of local registries and observational studies, including IRB coordination and data collection.
• Collaborate with Key Opinion Leaders (KOLs) to facilitate protocol development, clinical feedback, and publications.

Clinical Research & Feedback Collection

• Present and support materials such as study protocols, IFUs, CRFs, and clinical trial guidelines.
• Assist with post-market follow-ups and monitoring of clinical data integrity.
• Serve as a liaison between clinical users and internal Marketing or R&D teams, relaying real-world feedback and suggestions.
• Help document case studies, product performance insights, and adverse event reports.

Operational Duties & Reporting

• Maintain accurate documentation of site visits, training sessions, and clinical support events using CRM tools.
• Complete expense reports, training logs, and clinical records in a timely manner.
• Provide support to strategic accounts across wider European regions when required.

Benefits & Compensation

• Annual salary: 37,000 - 63,000
• Employment type: Full-time, home-based
• Work pattern: 12-monthly salary, with travel and expenses reimbursed

Qualifications

• Key Requirements
• Diploma or degree in Biomedical Engineering, Nursing, Life Sciences, or a related field.
• Minimum 2 years' clinical support experience in interventional cardiology, radiology, vascular surgery, or cath lab environments; or at least 1 year in medical device case support or clinical research.
• Familiarity with coronary or peripheral intervention devices, such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
• Technically proficient in console setup, catheter preparation, and procedural imaging workflows.
• Strong communication and interpersonal skills, with the ability to guide and educate medical professionals.
• Willingness to travel frequently and provide on-call support when needed.
• Fluent in English; additional European languages are advantageous.

Why Is This a Great Opportunity

• Opportunity to join a high-impact medical technology company shaping the future of vascular therapy.

Salary Type: Annual Salary

Salary Min: € 35000

Salary Max: € 60000

Currency Type: EUR