Community Growth & Fan Experience Manager FC Viktoria 1889 Berlin GmbH

Become a Community Growth & Fan Experience Manager (m/f/d) at FC Viktoria Berlin – analog, digital, networked.

Start: immediately

Scope: Full-time (40 hours) or by arrangement

Location: Berlin – Mindspace Office Friedrichstraße, Lichterfelde Stadium & out and about in the city

Hi! We are FC Viktoria Berlin.

FC Viktoria Berlin is reshaping women’s football – professionally, visibly, and inclusively. With Monarch Collective as a strong international partner, we are building something significant not only on the pitch but also in society. Our women’s team has been playing in the 2nd Bundesliga since the 2025/26 season – supported by a diverse team and a clear vision: to make women’s football a major force in Berlin and beyond.

Now we want to develop our community holistically – locally, digitally, and through strong partnerships. We need you for that.

Do you want to create genuine fan experiences, bring the community to life, and inspire people with our mission? Then read on:

Job Description

Tasks

Your mission as Community Growth & Fan Experience Manager (m/f/d):

You will build the FC Viktoria Berlin community in a data-driven, creative, and cross-platform manner. You will create fan moments, forge relationships, and develop formats that captivate people in Berlin – and far beyond.

• You will develop a digital community strategy that sustainably increases reach, engagement, and fan loyalty.
• You shape the fan experience across the entire journey – social media → ticket purchase → stadium experience → post-match.
• You build strong digital touchpoints: content formats, community platforms, newsletters, social listening.
• You will expand existing initiatives such as the Game Changer Club and develop new concepts – from creator collaborations to membership models and social impact initiatives.
• You identify new cooperation partners from sports, culture, education, media and tech.
• You develop hybrid formats that work offline and online – roadshows, promotions, campaigns, pop-ups.
• You set data-driven KPIs for community growth, engagement, and fan loyalty, and derive measures from them.
• You will work closely with our marketing, ticketing and media team to establish community work as a strategic growth driver.
• You are actively expanding our community – with the goal of: more fans in the stadium, more visibility for women’s football, more enthusiasm for FC Viktoria Berlin.
• You develop and are responsible for analog community formats – e.g. school collaborations, stadium events, club networks, partner projects.
• You are both a creative mind and an implementer – from the idea to the roadshow, touchpoints, and evaluation.
• You bring people together – from local sports clubs to schools, initiatives, sponsors and partners, and is the contact person for, for example, fan representatives.
• You understand community work as strategic B2C management – and you develop long‑term plans, structures and standards with us.

Qualifications

• Several years of experience in community building, ideally with a digital focus and ideally in the sports sector or comparable industries such as events, tourism, festivals, music or gastronomy.
• Hands‑on mentality and a desire to actually implement things
• A feel for people, target groups, multipliers and community trends
• Creativity, strategic thinking and organizational talent
• Experience working with fans, customers or guest structures (B2C)
• Interested in direct exchange with partners, schools, associations, etc.
• Flexibility for events, match days, evening or weekend appointments
• Berlin Connection: you know the city, love the scene – or want to get right into it
• Passion for football and pop culture

Benefits

• The opportunity to help shape a growing community from the ground up.
• A motivated, diverse team with a big vision
• Plenty of scope for your own ideas, formats and projects.
• A modern, digital working environment – partly in the office, partly remote
• Access to a strong network in sports, media, politics & culture
• An environment that delegates responsibility, provides support, and values achievement.
• A role where you can help shape real change

Does this sound like you? Then send us your application with your CV and a short cover letter – even if you don’t meet all the requirements – we look forward to hearing from you and learning about your potential!

Let’s build something big together.