Community Management Associate (Berlin) (m / f / d)

About the role

Housing is hard. One size rarely fits all, and it’s a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital‑first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

We are on a steep growth curve and are looking for a Community Management Associate to support our DACH operations team from Berlin. In this role, you will be the first point of contact for new move‑ins, support day‑to‑day tenant issues, and ensure smooth operations of our residential buildings. You will play a vital role in maintaining the functionality, safety, and comfort of our properties while delivering a best‑in‑class tenant experience.

If interested, please send us your most updated CV in English.

Your Responsibilities

• Act as the primary on‑site contact for new tenants during move‑ins, ensuring a smooth and welcoming onboarding experience.
• Respond promptly to daily operational issues such as maintenance requests, service disruptions, or resident complaints.
• Conduct regular building inspections to ensure cleanliness, safety, and proper maintenance of facilities and common areas.
• Coordinate with maintenance vendors, cleaning staff, and contractors to address property‑related issues quickly and efficiently.
• Monitor and oversee repairs and maintenance work, ensuring timely completion and quality standards are met.
• Maintain updated records of property inventory, utilities, and key management systems.
• Support the move‑out process, conducting check‑out inspections and documenting any damages or repairs needed.
• Assist with tenant communication regarding building notices, upcoming works, safety protocols, and community guidelines.
• Help enforce building policies and serve as a liaison between tenants and the Habyt operations or customer support teams.
• Collect feedback from residents and identify opportunities for operational improvements and enhanced tenant satisfaction.

Your Qualifications

• Degree in real estate, property management, business administration, or a related field.
• Previous experience or internship in real estate, hospitality, facilities management, or customer service is a plus.
• Strong interpersonal skills and a hands‑on, proactive mindset.
• Full‑working proficiency in English is required; German language skills are a strong advantage.
• Comfortable using mobile apps, property management software, or CRM tools.
• Ability to remain calm and organized in a fast‑paced, problem‑solving environment.
• Interest in property operations, tenant relations, and delivering a high‑quality living experience.

What we offer

• Welcome Package: Start your journey with us fully equipped—Habyt swag and all the tech you need from day one.
• Team Events: Connect and have fun with your colleagues at our regular, lively company events.
• Hybrid Work: We believe in flexibility and connection, promoting a positive work environment for everyone. With our hybrid model, you will work both from home and from our offices.
• Career Growth: From performance development plans to feedback sessions and competency matrices, we’re here to help you grow and develop your skills even further.
• Habyt Fellowship Program: Work from any Habyt location and get to know the team in other countries.
• Mental Health: Enjoy free access to the Calm App, plus subsidized membership for ClassPass and Urban Sports Club.
• Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes.
• Have an impact: Join a fast‑growing company and be part of a diverse, international, and talented team. Together we are revolutionizing the housing market!