Community Manager (f/m/d)

To support our Social Media team we are searching for a Community Manager (f/m/d) to be based in our Munich office.

WHAT YOU WILL DO

• Build, grow, and manage our online community across all social media channels, ensuring a consistent, engaging, and brand-aligned presence at every touchpoint
• Develop and execute community engagement strategies across all platforms to drive participation, loyalty, and long-term brand advocacy
• Monitor and actively manage conversations across all social channels, responding to comments, DMs, and inquiries in a timely, professional, and on-brand manner
• Collaborate cross-functionally with influencer marketing, customer experience, and customer care teams to align community initiatives with broader business objectives across channels
• Track, analyze, and report on social sentiment across all social media channels, identifying trends, opportunities, and potential risks, and sharing actionable insights with internal teams
• Identify, nurture, and maintain relationships with key community members, customers, and talents, while establishing best practices and clear protocols for potential crisis management across platforms

WHO YOU ARE

• Advanced studies and practical experience in Social Media, Literature or Marketing with previous experience working in the fashion or beauty industry
• Fluency in English required
• Excellent analytic, reporting and presentation skills are a must
• Superb communication skills with an open and positive attitude
• High affinity for high-end fashion as well as online media
• You are a team-oriented and efficient with a proactive attitude
• Proficiency in platforms and dedicated tools that streamline and enhance interactions across multiple channels

WHAT WE OFFER

• Up to 32 days of holiday, depending on the length of service, starting with 28 days
• Mobile office with up to 20% of your total contracted hours (job and position permitting)
• 10 days/year of mobile office abroad in EU-countries (job and position permitting)
• Language & e-learning courses
• Staff discount of up to 30%
• Company pension scheme
• Discounted membership for selected sports platforms & gyms
• Discounted travel card
• Access to LinkedIn Learning
• Individual support on mental health & well-being (e.g. compatibility work and family life)
• Social Day
• Employee Share Purchase Plan