Arineo Group

Consultant for customer support – Dynamics CE (all genders)

Arineo Group WorkFromHome

Stellenbeschreibung:

Overview

Consultant for customer support – Dynamics CE (all genders) at Arineo Group

Join to apply for the Consultant for customer support – Dynamics CE (all genders) role at Arineo Group .

Responsibilities

  • Long-term support and proactive consulting for our Dynamics 365 CE customers (Sales, Customer Insights, Customer Service, Field Service)
  • Recording, analysing and specifying functional and technical requirements together with customers; including clear documentation
  • Ensuring stable operation: independently analysing and resolving incidents
  • Implementing minor adjustments and enhancements directly in customer systems
  • Conducting or supporting user training and creating training materials
  • Continuous maintenance and further development of solution and system documentation
  • Optional: actively helping to shape our internal service and AMS structures

Start date: Available by arrangement

Possible offices

  • Remote in Germany
  • Göttingen
  • Munich
  • Butzbach
  • Hamburg
  • Düsseldorf
  • Bielefeld
  • Chemnitz
  • Nuremberg-Fürth
  • Aachen
  • Bremen
  • Paderborn

Your profile

  • Experience in the Microsoft Dynamics 365 CE environment (Sales, Customer Insights – Journeys, Customer Service, Field Service); as a consultant or in a comparable role
  • Practical experience with service/ticketing systems (e.g. Jira); quick and structured familiarisation with new tools
  • Strong communication skills, empathetic and appreciative; confident in direct customer contact
  • Analytical, solution-oriented and structured; focus on pragmatic, user-centred solutions
  • Self-organised and responsible; team player who enjoys exchanging ideas
  • Confident in dealing with different IT/process requirements; willingness to learn and desire for further development
  • Very good German and good English skills

Nice to have

  • Interest in helping to shape internal service and reporting processes

Apply now

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Business Development and Sales
  • Industries: IT Services and IT Consulting

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Stelleninformationen

  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt
  • Veröffentlichungsdatum:

    10 Dez 2025
  • Standort:

    WorkFromHome

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