Consultant (IT Projects) - BF4992

At PDI Technologies, we empower some of the world’s leading convenience retail and petroleum brands with cutting‑edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and real‑time market intelligence via mobile applications such as GasBuddy.

Role Overview

Successful candidates will join the Logistics professional services team to implement logistics management software projects. The role requires a blend of business process understanding and applied technical skills, with training and mentoring provided.

Key Responsibilities

• Implement logistics management software projects, developing an understanding of business processes and applying technical skills.
• Work closely with the client’s business and technical teams to implement software solutions and processes, including requirements clarification, configuration, testing and user training.
• Serve as an alignment point between the client and development teams.
• Provide solution consultation, customer solution demonstrations, business needs and goals clarification, and high‑level requirements gathering and clarifications.
• Contribute to the creation of the Statement of Work document in terms of scope & requirements clarification and effort estimates.
• Lead requirements and specification definition with the client and drive necessary documentation as input to the SW development team.
• Define, analyze, specify, document and manage functional and non‑functional requirements.
• Drive close alignments with the product and development teams.
• Provide architecture and integration consultation.
• Understand overall technical aspects of PDI’s software, including application architecture and infrastructure.
• Configure application settings.
• Ensure alignment of internal and external technical teams involved in the implementation.
• Provide solution support and issue analysis or clarification during UAT, go‑live and post‑implementation as necessary.
• Manage and execute system and integration testing (e.g., test plans, test execution, issue analysis and verification).
• Troubleshoot implementation issues and verify resolutions.
• Provide user training.
• Increase knowledge and experience to become a subject‑matter expert in PDI products and services and their application in a business environment.

Qualifications

• 3+ years’ experience in implementation projects or system support.
• Bachelor’s degree or above, ideally in a STEM or business subject.
• Fluency (written and spoken) in English (mandatory) and German (preferred).
• Experience working in a client‑facing environment.
• Strong communication skills to support frequent customer contact.
• High level of self‑organization, problem‑solving ability, proactivity, and attention to detail.
• Excellent analytical skills.
• An aptitude for IT and interest in software solutions.
• Ability to multi‑task and prioritize tasks with competing deadlines.
• Ability to independently work as a contributing member in a high‑paced and focused team.
• Exhibits strong teamwork and interpersonal skills.
• Ability to quickly understand new software solutions.
• Willingness to travel.
• Ability to work independently on a client site.

PDI offers a well‑rounded benefits program, including competitive salary, market‑competitive benefits, a quarterly perks program, ample time off, hybrid working arrangements, and opportunities for continuous learning, professional certifications, and leadership development. Our global culture prioritizes diversity, inclusion, authenticity, trust, curiosity, and diversity of thought.

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