Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Job Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)

About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto , where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer:

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package (including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!