Content Specialist, Housing and Community Development Programs and Policies

Content Specialist, Housing and Community Development Programs and Policies
Washington, D.C. (Hybrid or Remote)

The National Association of Housing and Redevelopment Officials (NAHRO) is seeking an experienced Content Specialist working in close partnership with the Director of Professional Development and Certification, Learning and Development Staff and the Manager of Certification to build on NAHRO’s over 90-year commitment to being the leading housing and community development association that inspires the creation of strong and sustainable communities across the United States.

The Organization

Formed in 1933, NAHRO is a membership organization of over 26,000 housing and community development agencies and individuals across the country. Collectively, its members manage and preserve 3 million affordable homes serving 8 million people in urban, rural, and suburban communities. For more information about NAHRO, please visit the website:

Vision

Thriving communities with affordable homes for all.

Mission

To advance the creation of strong, sustainable, equitable, and affordable communities through advocacy, professional development, and empowerment of our diverse members.

The Position

NAHRO is seeking an experienced housing and community development professional and skilled trainer to join our Professional Development and Certification (PD+C) team. This hybrid or remote position plays a critical role in supporting NAHRO’s mission to develop and strengthen housing professionals nationwide.

The ideal candidate combines deep knowledge of federal, state, and local housing programs and policies with proven experience delivering engaging adult learning experiences both virtually and in person. In this role, you will research and interpret regulations, provide policy guidance to ensure accuracy across NAHRO’s training programs, and deliver impactful learning experiences that equip housing practitioners with the tools they need to succeed.

Supervisory Responsibilities

None.

Key Responsibilities

• Serve as a trusted advisor on federal, state, and local regulations, with an emphasis on HOTMA, the Housing Choice Voucher Program, and the Public Housing program, providing accurate and practical policy interpretation to support NAHRO trainings.
• Research, analyze, and summarize current guidance, notices, and rule changes to inform curriculum development and updates.
• Collaborate with NAHRO’s Policy and Legislative Affairs team to ensure training content aligns with current policy and NAHRO policy interpretations.
• Facilitate engaging, learner-centered training sessions that reflect adult learning best practices and promote application on the job.
• Deliver both virtual (via Zoom or similar platforms) and in-person training sessions nationwide (approximately two travel engagements per quarter).
• Adapt presentation style and content to meet diverse learner needs, ensuring accessibility and high participant satisfaction.
• Collaborate with PD+C’s Learning and Development staff, faculty, and subject matter experts to ensure accuracy, consistency, and relevance across all NAHRO courses.
• Observe training to ensure delivery aligns with current regulations and approved NAHRO policy interpretations.
• Contribute to cross-departmental initiatives that support NAHRO’s broader professional development strategy.
• Perform other duties as assigned.

Required Qualifications

Successful candidates for this position will share NAHRO’s commitment to its diverse membership and mission and will bring association management expertise and knowledge to the organization to support its growth and scale. NAHRO seeks candidates who bring a variety of experiences and attributes including:

• Comprehensive knowledge of federal, state, and local housing programs and policies, particularly HOTMA, the Housing Choice Voucher Program, and the Public Housing program. Expertise in one or more of the following areas is highly desirable: Procurement, Portability, Budgeting, or Multi-Family programs.
• Minimum 7 years of experience in housing and community development operations, policy, or compliance.
• Minimum 3 years of experience facilitating adult learning experiences (virtual and/or in-person).
• Strong presentation, communication, and collaboration skills.
• Experience analyzing current legislation and regulations and translating complex information in a learner-friendly, accessible way.
• Proficiency in virtual learning platforms (e.g., Zoom, Teams) and presentation tools (e.g., PowerPoint).
• Ability to travel regularly to deliver trainings across the country.
• Ability to work independently and stay up to date on relevant topics.
• Ability to interact with members and be able to weigh their perspectives with a national perspective.
• Ability to work well under pressure while meeting strict deadlines.

Technology Overview

NAHRO utilizes Microsoft Outlook, Office (e.g., Word, PowerPoint, One Note, Excel) and Protech (built in Dynamics 365) as its Association Management System (AMS) and Oasis as its Learning Management System (LMS). Additionally, NAHRO utilizes Adobe platforms, Power Bi, Zoom (i.e., webinar, meeting, phone), Canva, DocuSign and Informz as its email marketing and information sharing platform.

Compensation

The salary range is $75,000 – $85,000. NAHRO offers a generous slate of benefits, including medical, dental, vision, and life insurance, transportation allowances, and retirement.

Please note:

This position does not offer visa sponsorship.

NAHRO is an Equal Employment Opportunity (EEO) employer. Candidates for employment are considered without regard to race, age, religion, color, gender, national origin, disability, military status, marital status, sexual orientation, family responsibilities, political affiliation, or any other characteristic protected by federal, state, or local law. Our non-discrimination policy applies to all facets of employment, including recruiting, employment, promotion, demotion, dismissal, and compensation.