Continuous Improvement Manager / Process Excellence Manager - Nuremberg

Continuous Improvement Manager / Process Excellence Manager - Nuremberg

The role is based in Nuremberg. If you relocate for the role and your home address is at least 80 km from the site, we will support you with a relocation package.

The goal of Amazon Logistics is to build a world class last‑mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately and cost effectively as possible. To continue to drive process excellence within our last‑mile Delivery business, we are searching for a Continuous Improvement Manager / Process Excellence Manager (ACES Manager). Be part of a fast‑growing, diverse and inclusive team!

As an ACES Manager, you will drive process standardisation on site, act as the link between station management and the ACES team, and contribute to the optimisation of delivery‑station operations. Your goal is to solve complex problems with simple and practical solutions by developing deep knowledge of the operation processes and creating effective communication plans to provide visibility to all impacted teams. This role will be based in our delivery station in Nuremberg and requires you to work in non‑traditional shift patterns, including nights; the current shift plan is day shift (approximately 08:00 – 17:00) plus occasional night/late shift. You also need the ability to travel up to 30 % of the time.

We offer:

• A permanent contract directly with Amazon
• An attractive compensation package including Restricted Stock Units (RSUs)
• Relocation package if at least 80 km from the site
• Free life and disability insurance, plus support with a company pension plan
• Employee discounts on amazon.de and Amazon Extras (travel, restaurants, entertainment, electronics, home, etc.)
• Commuter benefits: free parking or coverage of the "Deutschlandticket"
• Family bonus (one‑time payment for parents on parental leave)
• Referral services for childcare, senior care, and care for people with special needs
• A free Employee Assistance Program (also for family members) providing consultation for professional or personal matters
• Excellent career development opportunities within a global company, with a dynamic focus that allows you to work with multiple teams, build a European network, and discover multiple career opportunities

Key job responsibilities:

• Contribute to audit initiatives and support results‑driven action planning
• Deploy Process Standard implementations and upgrades within the delivery station, partnering with station management and several stakeholders
• Support development and continuous piloting of process improvements and ongoing benchmarking initiatives
• Ensure station management understands benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts
• During peak time, manage day‑to‑day operations of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance

Basic qualifications:

• University degree (or equivalent) in business, engineering, supply chain, transportation, mathematics, economics, physics or another technical field
• Relevant experience in supply chain, transportation, project management or management consulting
• Relevant experience managing multiple projects with competing deadlines
• Fluency in German and English (spoken, written and read)
• Ability to travel up to 30 % of the time

Preferred qualifications:

• Experience building analytical tools
• Advanced knowledge of SQL and Python
• Proficiency in data visualization tools such as Tableau, Power BI or QuickSight
• PMP or equivalent project‑management certification
• Lean Management & Six Sigma Black Belt certification

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to learn how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Company – Amazon Deutschland S4 Transport GmbH

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