Contract Maintenance Manager (CMM)

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Description

Position Title: Contract Maintenance Manager (CMM)

Area of Requirement: DHA Region–Europe MTFs, Bavaria, Germany (Vilseck/Grafenwohr, Hofenfels, Stuttgart, Katterbach/Ansbach)

Scope of Position: As the prime contractor’s single point of authority for all Operations, Maintenance, Repair, and Facility Management support under this task order, the CMM directs daily O&M across multiple Bavaria MTF sites. The CMM holds full decision‑making authority for work prioritization, emergency response (one‑hour onsite), and contract compliance with TJC, NFPA, UFC, OSHA, EPA, and host‑nation regulations. In this expanded role the CMM also establishes cross‑site standard operating procedures (SOPs), leads quarterly performance reviews, and integrates continuous improvement methodologies such as Lean and Kaizen into daily operations. The CMM mentors site‑level maintenance leads, synthesizes lessons learned into contract amendments, and collaborates with DHA Region–Europe leadership to align local processes with broader DoD policies.

Tasks and Capabilities Required

Strategic O&M Leadership & Planning: Develop and maintain the Facilities Operation & Maintenance Plan (FOMP) and all required submittals per Attachment 7.0; update annually or as directed.
Design cross‑site SOPs for preventive, predictive, and corrective maintenance workflows to ensure consistency among all Bavaria MTFs.
Prepare and present quarterly business reviews to DHA‑FE and COR, including KPIs such as uptime percentages, response times, and cost variances.
Resource & Budget Management: Generate detailed resource‑loading charts; forecast labor, materials, and subcontractor needs 90 days in advance. Monitor budget expenditures against baseline; propose and justify reprogramming when variances exceed 5%. Negotiate annual service‑level agreements (SLAs) with subcontractors to secure volume discounts and performance guarantees.
Emergency & Continuity Management: Respond onsite within one hour for emergency or urgent service orders; coordinate with on‑call teams and local emergency services. Develop and exercise continuity‑of‑operations procedures for mission‑critical systems (e.g., medical gas, HVAC, power) via biannual tabletop and field drills. Oversee after‑action reviews (AARs) following critical incidents; implement corrective‑action plans to prevent recurrence.
Stakeholder Coordination & Communication: Chair weekly coordination meetings with COR, FM, DHA‑FE, host‑nation facility authorities, and subcontractor leads to align scope, schedule, and budget. Facilitate monthly stakeholder workshops to review trends in work performance, safety incidents, and quality metrics. Act as liaison between local German authorities and DHA representatives for building code inquiries and permit applications.
Regulatory Compliance & Reporting: Verify work conforms to TJC, NFPA, UFC, OSHA, EPA, and applicable German DIN standards; coordinate third‑party inspections as required. Deliver comprehensive monthly reports including earned‑value analyses, risk‑register updates, corrective‑action statuses, and trending analyses. Maintain an environmental compliance log; ensure hazardous waste disposal and recycling meet EU REACH and local regulations.

Mandatory Experience and Certifications

Minimum 3 years’ experience in business‑occupancy medical facility O&M and 5 years’ in commercial building maintenance/renovation supervision.
Demonstrated ability to lead multi‑site maintenance operations under DoD or DHA contracts.
Proficient in TJC, NFPA, UFC, OSHA, EPA, and German DIN codes and regulations.
English and German Language Proficiency Level III (read/write/speak). Preferred/Desired Certifications: ASHE Certified Healthcare Facility Manager (CHFM), DMLSS‑FM System Administrator Certification, Lean Six Sigma Green Belt.