Creative Services Lead Team Manager (all genders) Zalando Fashion Studios

THE ROLE & THE TEAM

As part of Zalandos Content Solutions Team the Creative Services team is specialised in developing and managing creative services and delivering creative projects for brand partners and internal stakeholders.

A Creative Services Lead guides mentors and directs a group of individuals to achieve specific goals and objectives for creative projects. They act as a bridge between the team and stakeholders focusing on day‑to‑day operations team performance growth and morale.

We are looking for a Creative Services Lead to strengthen the day‑to‑day operations develop the skills improve the performance and grow the careers of the team members.

WHAT WED LOVE YOU TO DO (AND LOVE DOING)

• Youll translate strategies into actionable short‑term plans for the team communicating clearly and effectively in setting priorities.
• Youll lead and develop a team of 5 Project Managers organising work assigning tasks and responsibilities based on their strengths experience and workload.
• Youll oversee day‑to‑day operations monitoring workflows managing deadlines and mitigating risks proactively identifying addressing and removing obstacles that are hindering the teams productivity.
• Youll optimise and organise structures tasks processes and frameworks to enable teams to continue effective collaboration and efficiencies.
• Youll own and lead your own projects supporting the leadership and management operational plans and goals.
• Youll motivate and inspire team members recognise achievements and foster a positive collaborative and inclusive team culture.
• Youll track team and individual performance provide constructive feedback ongoing guidance training and coaching to help the team members to develop their skills improve their performance and grow their careers.
• Youll lead by example demonstrating strong work ethics professionalism integrity and accountability as expected of the team and business unit.
• Youll coordinate with stakeholders various teams and leaders to enable cross‑functional team collaboration and manage dependencies.
• Youll communicate team progress results and challenges and provide solutions.
• Youll manage crises help resolve conflicts and foster a harmonious working environment.

WED LOVE TO MEET YOU IF

• You have at least 2-3 years of experience as a leader leading (and growing) a small team.
• You have experience and continued interest in developing people strong skills in managing various types of personalities.
• You can work independently as well as within a team environment.
• You have strong communication and interpersonal skills with ability to network collaborate and also resolve conflicts in challenging situations.
• You have a hands‑on mentality you enjoy working in a fast‑paced environment dealing with many topics.
• You have a degree in marketing communication multimedia production or similar fields and are fluent in English.
• You have sufficient experience and knowledge in the area of content and creative production (digital offline etc.) processes to help develop the team and understanding of their challenges.
• You lead by example with high standards and strong work ethics.

INCLUSIVE BY DESIGN

At Zalando our vision is to be the leading pan‑European ecosystem for fashion and lifestyle e‑commerce one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes focusing on your qualifications skills and contributions. To support this we kindly ask that you refrain from including personal details such as your photo age or marital status in your CV ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process please let us know we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace : OFFER

Benefits

Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full‑time employees
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando 30% off Lounge by Zalando discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services including counselling and support
• Health and wellbeing options (including Wellhub formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer‑to‑peer review

Employment Type: Full‑Time

Experience: years

Vacancy: 1