CRM Marketing Specialist German Speaker (Based in Madrid)

About the role

• You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email push notifications and in app messages).
• You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience applying best practices and being up-to-date with the CRM state of art.
• You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly / monthly reporting and ad hoc deep dives.

About You

• You have 2-3 years minimum experience working in Digital Marketing and CRM mobile and web environments.
• You have experience working with Salesforce Marketing Cloud.
• You have experience with ESPs (Mailchimp Sendgrid etc).
• Proficient in HTML.
• Good copywriting skills.
• You are able to develop & optimise CRM flows to drive revenue.
• You know how to leverage consumer behavioral lifestyle transactional and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy analytical and data-driven.
• You have experience in A / B testing and dynamic templates.
• You are an organized responsible and proactive person.
• You have the ability to optimise, prioritise and organise your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English and German in a fluent way.
• You know how to potentiate the team-work and keep everyone in the team motivated.

Benefits & Perks

• Opportunity to have a real impact in a high‑growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid with possible travel across our markets
• Home office friendly and flexible schedule
• Responsibility from day one and professional and personal growth
• Great work environment with a young international team of talented people to work with!
• Health insurance and other benefits such as flexible remuneration with a 100% tax exemption through Cobee
• English and Spanish lessons
• Gympass (Wellhub) membership
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

Key Skills

• Digital Marketing
• Marketing
• Google Analytics
• Pardot
• HTML5
• MailChimp
• Marketing Automation
• Salesforce Marketing Cloud
• HubSpot
• Responsys
• Email Marketing
• Social Media Management

Employment Type: Full Time

Vacancy: 1