Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Overview

Customer Advisor with Norwegian for TV streaming provider (Relocation to Warsaw, Poland).

Responsibilities

• Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Provide assistance to customers, ensuring they never miss out on any service experience.
• Resolve customer complaints with a smile, fostering satisfaction and trust.
• Assist both B2B and B2C clients as the first point of contact.

Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Mastery: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

What We Offer

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly — flight tickets and 2 weeks of accommodation.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Telecommunications and Telephone Call Centers

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Location notes: Emsland, Lower Saxony, Germany; Cloppenburg, Lower Saxony, Germany; Haren, Lower Saxony, Germany; Meppen, Lower Saxony, Germany; Friesoythe, Lower Saxony, Germany. Posted 3 weeks to 4 months ago.